Overview
Zoom a cloud-based web conferencing tool for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom allows you to meet face-to-face using HD video conferencing; share your desktop, documents, or individual applications with everyone in the meeting. It provides collaboration with people within and outside JMU.
Who can use this Service?
How can I get this Service?
Faculty, Staff, and Students - login with your eID, password and Duo at https://jmu-edu.zoom.us.
Where can I get Help/Support?
Submit a ticket through the IT Service Portal or search for answers in the knowledge base.
Submit a ticket through the IT Service Portal for Zoom assistance with Canvas.
Library resources for Teaching & Learning with Zoom
Managing participant behavior in online classes or meetings
If you encounter disruptive behavior during an online class or meeting you have a number of options in Zoom.
Faculty can find information on dealing with disruptive behavior during classes in Academic Affairs Policy #12. For information on general student behavior expectations, visit the Standards of Conduct & Policies section of the JMU student handbook. To report a violation of the Standards of Conduct & Policies, contact OSARP.
JMU-branded Zoom virtual backgrounds
Teams and Zoom Comparison Chart
Zoom Resources:
How can I get started with Zoom?
Tricks and Tips guide for educators transitioning to online instruction
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Microsoft Teams is the primary collaboration and productivity tool in Microsoft 365. It provides an easy-to-use interface that utilizes the OneDrive and SharePoint technologies together. With Teams, users can chat with individuals or groups, hold video meetings, make audio/video calls, store files and share them internally or externally, and integrate with other M365 applications. Please refer to JMU's University Data Storage Standard regarding highly confidential data in Teams. Students and employees have access to Teams and are able to create and manage their own team(s). When a team is created, a SharePoint site is automatically created on the back-end as the file storage location for that team. |
