Telecom Office Phone Services
Overview
IT-Telecom is the provider of many services for the JMU Community. One of the services is the Office phone. Faculty and Staff have access to single-line phones or multi-line phones.
Who can use this Service?
How can I get this Service?
All services may be obtained through the Telecommunications Department.
Call (540) 568-6471 or send email to telecom@jmu.edu
Where can I get Help/Support?
For assistance, call (540) 568-6471 or send email to telecom@jmu.edu.
Single Line Basic How to Use
Single Line Cortelco How to Use
Cortelco 2730 How to Use
Cortelco 8780 How to Use
NEC DTERM How to Use
FAQs
How do I change the name display and update telecom records?
Contact telecom@jmu.edu. Include your department name, department org number, the first and last name of the new user.
How do I report trouble with a phone?
Contact the JMU Telecom at 540-568-6471 or email at telecom@jmu.edu. Provide the subscriber name and phone number, building and room number where the phone is located. We will dispatch a technician to repair the phone within 24 hour period.
Are there phone instructions for my phone at my office location?
Yes, contact Telecom at (540) 568-6471 or telecom@jmu.edu to determine which set of instructions you will need for the phone you are using.
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Faculty and staff are provided with either single line or multiple line “D-Term” phones. These phones have voice mail capability and other calling features such as: call back, hold, forward, conference call, last number redial, speed dial, and speaker. |
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Planning a move? Whether you are moving to another building, across the hall or just to the other end of your office. A phone move request form is required to provide telecom with all the necessary information to execute your request correctly. |
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Campus callers greatly appreciate the existence of voicemail. Voicemail is an effective feature which allows everyone to make a connection as needed. |
Office Call-In Hours:
8:00 am - 5:00 pm, Monday through Friday
Office Walk-In Hours:
8:00 am - 5:00 pm, Monday through Friday
1021 S. Main Street, MSC 5732
Phone: (540) 568-6471
Email: telecom@jmu.edu
- Tue Jul 16, 12:00 AM
Login information for Cherwell Service Desk Self-S... - Mon Jul 15, 7:59 AM
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