Overview

The Test Scoring Center provides grading and analysis of Scantrons used for quizzes, tests, and exams.

The center closes permanently and Scantron scoring services end on May 20, 2025. Faculty and other patrons of the IT Test Scoring service should transition to Gradescope Bubble Sheet as an alternative going forward.

Gradescope Bubble Sheet is available now. For more information, please see this recent Computing News Article.
Who can use this Service?

JMU faculty
How can I get this Service?

Until May 20, 2025, you may bring your answer key, student Scantrons, and the Test Scoring Form (updated form can be found below or at the Help Desk) to the IT Help Desk at the Student Success Center. Please use the information in the FAQs below to obtain the information needed to grade your test.

After May 20, 2025, you must use Gradescope Bubble Sheet to administer in-person, bubble sheet tests. You can find more information here.
Where can I get Help/Support?

Contact the IT Help Desk at (540) 568-3555.
FAQs

Introducing Gradescope Bubble Sheet

We are happy to share that JMU will soon offer a new and improved test scoring system to replace Scantron. Introducing: Gradescope Bubble Sheet!

Benefits: Gradescope Bubble Sheet offers a more efficient method for grading multiple-choice exams, saving instructors’ time, creating greater flexibility in test design, speeding up test score turnaround time, and streamlining grading processes.

Timeline

  • Fall 2024: Developing faculty resources and testing the new system.
  • January 2025: Both Scantron and Gradescope Bubble Sheet will be available.
  • May 2025: JMU will fully transition to Gradescope Bubble Sheet. IT Test Scoring services will close permanently on May 20, retiring Scantron.


Learn More: Read this announcement to learn more about the benefits of the new system and the support that will be offered through the Gabbin Assessment & Testing Center, Libraries workshops, and self-help resources.

Contact: If you have questions about IT’s current Test Scoring Center or Scantron, please reach out to the IT Help Desk at (540) 568-3555 or helpdesk@jmu.edu. For questions about the new Gradescope Bubble Sheet testing solution, please contact JMU Libraries’ Learning Innovations & Design Desk.

Test Scoring Center
Regular Hours
(New)

 Please see the IT Help Desk site for openings and drop-off times

 

Contact Information

IT Help Desk
helpdesk@jmu.edu
540-568-3555

Location
Student Success Center
Room 4025

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Commonly Asked Questions

A Test Scoring Form must be filled out for each group test submitted to the Test Scoring Center. This form has been recently updated to reflect the change in process for this Academic year, and previous forms will not be accepted.

The form can be downloaded here for your use.

Additional information on how to fill out the form can be found on the back of the Test Scoring Form

 

Note: As Test Scoring will end on May 20, 2025, please consider the amount of Scantrons you may require as they cannot be used with Gradescope Bubble Sheets. 

Scantrons are obtained directly from your department. The Test Scoring Center does not give Scantrons directly to faculty. To order Scantrons, please complete the following information and Scan/email the completed, signed form to Kaleigh Shorb (shorbks@jmu.edu) We will submit a completed ATV to Financial Reporting, which your department will then receive a copy of once it has been processed.

You will be able to pick up your Scantrons within 24 hours of submitting the completed reuqest form at the IT Help Desk. 

  1. Only use lead pencil to fill out Scantrons, as pen or marker will not be read
  2. Write your name, test information, and date in the spaces provided, as directed by your instructor.
  3. Write your Student ID number in the spaces provided and fill in the corresponding numbered boxes.
    • Verify that the ID section is properly filled out and marked to avoid errors. Illegible and/or misread digits can cause your test to not be graded
  4. Completely bubble in answer boxes, and erase mistakes completely 
  5. Be sure you do not:
    • Make stray marks on the form
    • Bend, fold, or otherwise tear the Scantron
    • Allow Scantron Forms to get wet
      • In the event that this occurs, a replacement Scantron will have to be completed (Test Scoring will not be responsible for recreating damaged Scantrons for scoring)
  1. One Scantron should be filled out as the Answer Key and turned in with the Student’s Scantrons 
  2. Fill in and Bubble Zeros "00” for the ID to signify it as the Answer Key when it is scanned
  3. Include the instructor’s name on the Answer Key
    1. Any additional reference information is up to the faculty member 

Once all tests have been completed, a secure email will be sent to the individual(s) listed on the Scantron Form. Once you receive your emailed results, it will be your sign that your Tests are either ready for pickup or have been prepared for Campus Mail for delivery. 

  • If you requested to have your results mailed to you via Campus Mail, there may be a 24-48 hour delay, depending on when tests were dropped off and completed. To ensure the quickest turnaround, ensure that your Scantron Form has the correct:
    • Mail-Stop Code (MSC)
    • Return Department
    • Return Professor
      • Note: The Help Desk is not responsible for delayed returns through Campus Mail in the event they were submitted with incorrect MSC information, damages done in transit, incorrect faculty information, ect. 
  • If you have stated that you are coming to the Help Desk to collect your completed tests, Help Desk Staff will request to see a Government-issued ID (Driver's License, JACard, etc.). This is to ensure we are providing the correct tests to the correct individuals. 

No. With Test Scoring Center moving away from SecureWeb, the ability to provide individual students their test results is no longer available. While Test Scoring can provide the individual reports for each student, it will be currently up to the faculty member to provide those scores to them.

The Test Scoring Center grading software generates eight unique reports for a given test. These reports will be emailed to primarially as an Adobe PDF attachment to you or whom you designate on the Test Scoring form through secure transfer by way of TestScoring@jmu.edu.

A brief description and list of what is provided via Email or Print request is listed below:

 

Test Name Delivery Options Description
Item Statistics Report Email Only Statistical information including the point value for each question
Report Header.csv Email Only Individualized student grade and response information. This file can be used for uploading into Canvas.
Student Statistics Report Email and Printed Summary listing of the students with their raw and percentage scores.
Class Frequency Distribution Report Email and Printed Statistical analysis of the grade distributions across the grading scale.
Student Grade Report Email and Printed Individualized student grade and response information
Condensed Item Analysis Report Email and Printed Analysis of the responses for each test question
Condensed Test Report Email and Printed Analysis of the test and responses for each test question
Test Statistics Report Email and Printed Statistical information about the test grades

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