Overview

JMU-Owned Computers

  • Operating System:
    • Microsoft Windows 10 Enterprise
    • Apple MacOS Big Sur or greater
  • Office/Productivity Suite:
    • Microsoft Office 2019
  • Email Client:
    • Microsoft Outlook 2019
    • Microsoft Outlook on the Web
      • jmu.edu accounts: outlook.office365.com
      • dukes.jmu.edu accounts: dukes.jmu.edu
    • Mac Mail (MacOS)
  • Browser:
    • Chrome
    • Firefox ESR
    • Edge (Windows)
    • Safari (MacOS)
  • Antivirus:
    • Symantec Endpoint Protection (Windows) or Jamf Protect (MacOS)

Personally-Owned Computers

  • Operating System:
    • Microsoft Windows 10 Professional
    • Apple MacOS Big Sur
  • Office/Productivity Suite:
    • Microsoft Office 365
  • Email Client:
    • Microsoft Outlook 365
    • Microsoft Outlook on the Web
      • jmu.edu accounts: outlook.office365.com
      • dukes.jmu.edu accounts: dukes.jmu.edu
    • Mac Mail (MacOS)
  • Browser:
    • Chrome
    • Firefox
    • Edge (Windows)
    • Safari (MacOS)
  • Antivirus:
    • Freely-available versions of Avast, AVG, Sophos, or Windows Defender

Note:  JMU Information Technology updates these lists on an academic calendar year basis.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

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