Quick login access to all administrative systems

The Constituent Relationship Management (CRM) system manages relationships and interactions with constituents and potential constituents.

The Financial Management System supports the automation and storage of the university’s financial information. It handles the storage, analysis, management and processing of financial transactions, records and processes. Some specific areas included are: Accounts Payable, Chart of Accounts, Budget, Financial Reporting and Banking.

The Human Resource System supports the storage, maintenance and automation of Employee data.  More specifically, personal, job, pay, benefit, leave and training data as well as other important human resource and payroll data are stored and processed in the HR system.

The Student Administration System supports the automation and storage of the university’s prospect, applicant, and student information. It handles the storage, analysis, management and processing of all data, records and processes related to this group of constituents. For example: application, test scores, courses, grades, program of study, scholarships & awards, and billing data are all included. Modules used by various offices are: Recruiting and Admissions, Student Financials, Financial Aid, Academic Advising, and Student Records.

Advancement applications support the division of University Advancement and campus constituents who support their work. Functionality includes gifts and records, alumni tracking, engagement and fund raising. The applications are:

Ellucian Advance – system of record for UA

Advance Performance – reporting and data analysis

AiM is the Integrated Workplace Management Software (IWMS) utilized on campus to track data related to our business function. Facilities Management processes over 45,000 work orders per year, maintains 2 stores locations, campus building and asset information, processes work order procurement data and tracks projects all within AiM. Billing reports are generated from AiM for billing our customers. Through remote web access to AiM, our customers can enter customer requests, which are then converted to work orders by the Work Control Center, and vehicle requests, which are converted into trips by Facilities Transportation, to be processed throughout the system.

Effort Reporting is a Federal requirement under the Uniform Guidance (2 CFR 200) for anyone who has received compensation from a Sponsored Program. If you or someone who works for you received any compensation from a Sponsored Program, you will need to certify that the work related to that payment (also known as "effort") was completed. Done “after the fact” each semester, Effort Reports must be certified by the employee themselves, or by someone with reasonable knowledge of the work completed by that employee. This usually falls to the PI of the grant or the Department Head if the employee is unable to complete their certification.

Adobe Sign is a cloud-based e-signature service that allows users to send, sign, track, and manage signature processes using a browser or mobile device. This service is only needed to create, manage, and send documents for signature. Signers are not required to log into Adobe Sign to sign a document.

Adobe Sign offers HIPAA-compliant groups for areas of the university which send out documents containing Protected Health Information (PHI). Please indicate your need for HIPAA compliance when requesting access.

Strategic Accountability and Reporting Tool.

Tableau Server is a platform that supports the storage and dissemination of the university’s data in a visual modeling methodology.

MyMadison is the self-service one-stop shop for students, applicants, employees, instructors, advisors and graduates. Numerous features are available including pay advices, leave, student center, applicant center and class rolls. eID account management is also available here.

OnBase is a web-based document imaging and management solution used by departments to electronically collect, store, and manage scanned documents and business files online.

ITSM refers to all the activities, processes, tools, and procedures designed to support the delivery of technology services. JMU uses Cherwell as their ITSM solution to manage customer requests for technical services and track and respond to issues. Cherwell is used by the IT Help Desk, Libraries, College of Integrated Science and Engineering (CISE), and others. Cherwell offers a desktop client (Windows only) and a browser version.

Serv-U is a service for the secure transfer of sensitive files to and from correspondents outside of the university.

Electronic travel management solution.

A web-based state-required procurement tool designed to automate and streamline procurement for all state agencies in the Commonwealth. eVA is a central location for departmental buyers to find vendors, reach vendor punch-out catalogs with state pricing, and store requisitions and purchase orders.

A university-wide tool that serves faculty, staff and students. The software streamlines the recruiting and reporting processes.

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