Who can use this Service?
How can I get this Service?
| Microsoft 365 Licensing Features | |||
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| A5 Enrolled Students | A5 Faculty/Staff | A1 Affiliates/Emeriti | |
| Office Apps |
Online or Downloadable Versions:
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Online or Downloadable Versions:
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Online Versions Only:
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| Office App Installation Limitations |
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| Personal Cloud Storage | 5 TB | 5 TB | 1 TB |
| Email Storage | 100 GB | 100 GB | 50 GB |
| Teams | Host Teams meeting for up to 250 people | Host Teams meetings for up to 10,000 people | Host Teams meetings for up to 250 people |
| How to Access |
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Where can I get Help/Support?
Information Technology Help Desk at (540) 568-3555, IT Service Portal or helpdesk@jmu.edu
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Your Dukes account provides access to JMU’s Microsoft 365 environment. Log in to your Dukes account at https://dukes.jmu.edu |
JMU Email (Faculty/Staff/Affiliates)
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The JMU email system includes email, calendar, and contact management services based on Microsoft 365 that can be accessed from a computer, web browser, or mobile client. Outlook on the web login |
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Online personal storage space for documents. You can store, share, and sync your files. You can update and share your files from any device. You can even simultaneously edit Office documents. |
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Microsoft Teams is a collaboration and productivity tool that is included with Office 365. With Teams, you can chat with individuals or groups, hold video meetings, make audio/video calls, store and share files, and integrate with other applications. |
FAQs
Once you leave the University, access to your OneDrive will be removed following the timeframes listed above. Prior to that, make sure you remove all of your personal information.
- Open a browser and log in to office365.com
- In the upper-right corner, click your icon or photo, then click the View account link
- Click either Subscriptions in the left-side toolbar or the View subscriptions link under Subscriptions in the main window. This page will show which Microsoft licenses have been assigned to your account.
When an employee role changes to Affiliate/Emeriti, or a student graduates or is no longer an actively enrolled student, the Office 365 desktop apps previously activated on personal devices will become inactive. Once the license becomes inactive, you will only be able to open existing files and will not be able to create new files or edit existing files. The Office 365 desktop apps will verify your license level whenever your computer is online. When it is detected that your license can no longer activate Office 365 apps, such as the Excel example below, there will be an indication that the product needs to be renewed at the top of the app window and a yellow banner beneath the toolbar.
If the online versions do not meet your needs, you can purchase a Microsoft Office 365 subscription through Microsoft.
Note: Graduated Students will lose access to MS Office 365 ProPlus desktop apps, One Drive, and SharePoint on October 1 (for spring & summer graduates) or on May 1 (for December graduates). Be sure to take your OneDrive and SharePoint school files with you by copying them to personal storage. Graduates may purchase a Microsoft’s Alumni 12-month discounted subscription at https://www.microsoft.com/en-us/education/alumni-discount
