Overview

Microsoft 365 (Office 365) is subscription-based and includes the standard Microsoft Office suite of applications: Outlook, Word, Excel, PowerPoint, and OneNote. 

Who can use this Service?

JMU has a subscription to two different licenses, A1 or A3, based on your role/classification with the University’s Registrar or Human Resources Offices:

  • A1 for affiliates/emeriti (no longer have an active role as faculty, staff, adjunct or student employee)
  • A3 for faculty and staff
  • A3 for enrolled students
How can I get this Service?
Microsoft 365 Licensing Features
A1 Affiliates/Emeriti A3 Faculty/Staff A3 Enrolled Students
Office Apps Online Versions Only:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • OneNote
Online or Downloadable Versions:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Publisher
  • (PC only)
  • Access (PC only)
Online or Downloadable Versions:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Publisher
  • (PC only)
  • Access (PC only)
Office App Installation Limitations
  • Installation on up to 5 PCs or Macs, 5 tablets and smartphones
  • Installation on up to 5 PCs or Macs, 5 tablets and smartphones
Personal Cloud Storage 1 TB 5 TB 5 TB
Email Storage 50 GB 100 GB 100 GB
Teams Host Teams meeting for up to 250 people Host Teams meetings for up to 10,000 people Host Teams meetings for up to 250 people
How to Access
  1. Open a web browser to Office.com
  2. Log in with your JMU email address and password and authenticate with Duo
  3. Click an application on the left to use it in a browser
  1. Open a web browser to Office.com
  2. Log in with your JMU email address, password, and authenticate with Duo
  3. Click the icon or photo in the upper right-hand corner then click View Account
  4. Click Office Apps from the left-hand list, then click the Install Office button
  1. Open a web browser to Office.com
  2. Log in with your JMU email address, password, and authenticate with Duo
  3. Click the icon or photo in the upper right-hand corner then click View Account
  4. Click Office Apps from the left-hand list, then click the Install Office button
Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

Ask a Question

Report an Issue

FAQs

 How to Determine Your License

  1. Open a browser and log in to office365.com
  2. In the upper-right corner, click your icon or photo, then click the View account link
  3. Click either Subscriptions in the left-side toolbar or the View subscriptions link under Subscriptions in the main window. This page will show which Microsoft licenses have been assigned to your account.

 What Happens to Installed Desktop Apps with a Role Change

When an employee role changes to Affiliate/Emeriti, or a student graduates or is no longer an actively enrolled student, the Office 365 desktop apps previously activated on personal devices will become inactive. Once the license becomes inactive, you will only be able to open existing files and will not be able to create new files or edit existing files. The Office 365 desktop apps will verify your license level whenever your computer is online. When it is detected that your license can no longer activate Office 365 apps, such as the Excel example below, there will be an indication that the product needs to be renewed at the top of the app window and a yellow banner beneath the toolbar.

office-renewal.png

If the online versions do not meet your needs, you can purchase a Microsoft Office 365 subscription through Microsoft.  

Note: Graduated Students will lose access to MS Office 365 ProPlus desktop apps, One Drive, and SharePoint on October 1 (for spring & summer graduates) or on May 1 (for December graduates). Be sure to take your OneDrive and SharePoint school files with you by copying them to personal storage.  Graduates may purchase a Microsoft’s Alumni 12-month discounted subscription at https://www.microsoft.com/en-us/education/alumni-discount

Back to Top