Since Zoom cloud storage is limited to 60 days, you will need to use an alternative storage solution to have access to recordings for a longer time period. The best option for important recordings will always be to create multiple copies and save them in multiple locations local and online, or to multiple devices. Additionally, saving your recordings with cloud storage solutions will allow you to share your recordings with others.

Below are several storage options to consider based on how long you need the recording and if the recording will be shared internally to JMU or externally. Please be mindful of FERPA requirements and student privacy before sharing class recordings.

OneDrive for Business
Everybody at JMU has space available in OneDrive for Business. Students have 1TB each, and faculty/staff have 5TB each. Files stored on OneDrive can be shared with others at JMU, including students, and with external email addresses.  Microsoft has provided support documents and directions for sharing files with OneDrive here.


You can now use Canvas Studio, JMU’s new platform for recording, storing, and sharing instructional media. It is currently available to all JMU faculty, staff, and students who have a Canvas account, and will fully replace Techsmith Knowmia in July

** UPDATE Knowmia by TechSmith is going away in July. See Canvas Studio announcement from Libraries for more information on this alternative to replace Knowmia.

TechSmith Knowmia (, provided by JMU Libraries, is another alternative location for storing and sharing your Zoom cloud recordings. Media kept in Knowmia can be shared with any users with a JMU eID. JMU Libraries has set up a connection so that the Speaker View with Screen Share is automatically copied to your Knowmia library if you have a JMU Knowmia Creator account. In order to enable this connection yourself, please follow these steps:

  1. Log in at to activate your Knowmia account if you have not already.
  2. Navigate to (log in required) to accept the terms of service.
  3. You will receive an email as soon as your Knowmia creator account has Creator permissions enabled. After that, when you select “Record to cloud” in Zoom, a copy of the Speaker View with Screen Share will be sent to your Knowmia library in a folder named "Zoomrecordings.” Please note, only the one recording is copied over – no other files will be copied.
  4. After confirming your recording is in Knowmia, and downloading any other files you may want from Zoom (transcripts, audio files, etc.), please take a moment to clear the files from Zoom. The process for deleting files from your Zoom account is located here: After deletion, you will be able to find and restore your files from the Zoom recycling bin for up to seven days.

Another option is to download your Zoom recordings and upload them to YouTube. Storing recordings on YouTube may be a beneficial option for students, with the recommendation that videos be kept unlisted for privacy.

Local Storage
Recordings can be saved to your local computer hard drive or to an external hard drive.  Remember to backup these files to an additional location for added security against data loss.

Note: Due to storage capacity restrictions, the N:Drive should not be utilized for the storage of recordings or as a backup storage location for recordings.

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