Explanation: This is most likely due to an article having been created in the wrong folder OR having the wrong publish date.

Steps to fix:

  • Check the "Publish Date/Time" value of the article and compare it to the year folder in which it resides
  • To correct the error, either edit the "Publish Date/Time" to match the year of the folder, or move the article into the correct year folder.

When fixed, republish the article.

Explanation: This error is created when an article is not created within a year folder.

Steps to fix:

  • Move the article into a year folder.  If the folder does not exist, you can create one.

When fixed, republish the article.

Explanation:

Sometimes it is easiest to just paste a url as an external link instead of taking the time to browse to the page using the internal link option.  We get that.  But we need to have internal links wherever possible so we can more easily do relationships checks, rather than having to manually check for external links when a file name is changed or when a file is moved or deleted.

Here is an example of what you may see in an email requesting a fix:

academics/undergraduate/majors/industrial-design.shtml                 <div class="rwdwysiwyg">                  <p><strong>This major is part of the <strong><span><a href="https://www.jmu.edu/artandarthistory/index.shtml"><span>School of Art, Design and Art History</span></a>,</span></strong> an academic unit within the <strong><span><a href="https://www.jmu.edu/arts/index.shtml"><span>College of Visual and Performing Arts</span></a>.</span></strong></strong></p>
academics/undergraduate/majors/integrated-science-and-technology.shtml <li><a href="https://www.jmu.edu/bsisat/index.shtml">ISAT website</a></li>

How do you spot the offenders?  They will be href values that begin with "https://www.jmu.edu"Internal links will have relative paths like this: "../../bsisat/index.shtml" (with "../" at the beginning) or just "foldername/index.shtml" (with no dots or slashes at the beginning)

Steps to fix:

  • If in a link list or action link
      1. Select the external url text, cut it from the textbox, paste into tab (because it may redirect, but also to have as visual reference)
      2. In your original window in which you are editing the link, select the "Internal" checkbox and browse to the file at the location, using the other tab's location as a reference if needed.
  • If in a WYSIWYG
    1. Edit the link.
    2. Note: If you see a url without a page specified, like "https://www.jmu.edu/your-website", all you will have to do when you browse to the page to select it as an internal link is go to the "index" page within that folder.
    3. Select and cut the "Link Source" value and paste it into a new tab (in case it redirects, and for reference later)
    4. In your original window in which you are editing the link, select the "Internal" checkbox and browse to the file at the location, using the other tab's location as a reference if needed.

When you're all done, submit your change and publish the page.

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