What are the first group of folders in the Cascade directory with _ before the folder name?

These are system folders that provide content for users system-wide. Most of these folders are read access only but will contain content you can use on your site, such as " _images". The images you see in this directory will be available for you to use and/or download to your site. See Special Folders for more information.


How do I get an account? 

The first step towards getting an account is to sign up for Cascade Overview Training (formerly Phase I/II training)(IT579). The schedule is available on the main Cascade page under events section or on MyMadison (IT579). If you have questions prior to training contact marketingemail@jmu.edu or Alvin Chao (itweb@jmu.edu) and we can direct you further on setting up an initial site consultation for migration. After Phase II training you should contact itweb@jmu.edu when you are ready for a consultation. If you have finished Cascade Overview Training and your site is already live, please e-mail itweb@jmu.edu to request your account be setup in production. Cascade Overview training is available on MyMadison for public registration. 


What training is available for Cascade?

Cascade Overview Training

This session is intended to provide a high-level overview into the world of Cascade. A few topics you can expect to be covered:

  • why JMU is moving to a Content Management Systems (CMS)
  • what are some of the differences you can expect when publishing your content in a CMS
  • a first-look into what your future site might look like 
  • begin to understand basic terms and functions within Cascade

Overview training serves as a basic, technical training for Cascade. You'll receive an introduction to the user interface covering topics such as login, system preferences, and basic menu options. You'll also learn how to enter several content types such as news, events, stories and images. Additionally, you'll cover the fundamentals of how to publish your website and any content added on a regular basis.

Please know that Overview Training is not the last or final opportunity for training and development of your site. As you begin your migration process, you will set up a minimum of 2-3 consultations with the Implementation team to help you through your transition process. There is also a Cascade Open Lab Training that will provide additional (and optional) opportunities for Cascade training.

You can register for Cascade Overview Training through MyMadison.

Cascade Open Lab Training

The Cascade Open Lab training is an optional opportunity for you to ask questions about how to make changes or develop your specific site further. It will be an open lab hosted by the Web Development team in the IT training lab. Each session will have a maximum capacity to ensure everyone can receive dedicated assistance. Please feel free to bring any questions, concerns or feedback you have regarding your site or Cascade, in general.

You can register for Cascade Open Lab Training through MyMadison. Please note that to register for Cascade Open Lab Training you must have already completed Cascade Overview Training and should have a proudction Cascade account setup.

For any questions or concerns about registering for training or starting your migration process, please contact marketingemail@jmu.edu


How do I log into Cascade?

After Cascade Training, you will need to e-mail itweb@jmu.edu to request access to your site. You'll receive an e-mail back from itweb when your account has been setup. Then, you can login to the Cascade login page, along with a username and password. Your login username will be your JMU e-ID and password.

There are 2 separate instances of Cascade — production instance and test instance. You can login into the production instance using this URL: https://cascade.jmu.edu/login.act and your JMU e-ID and password. The test instance can be viewed by adding "dev" after www and before the dot in the live URL. For example, wwwdev.jmu.edu/cascade/docs/index.shtml. The test instance can be accessed through an on-campus internet connection or through a VPN connection off-campus.


How many users can have access to my department's website?

Anyone who requests a username and password and completes the designated training will be granted access to Cascade. You can also designate permissions within your site based on division of responsibilities. For example, if you have a student who will only be entering events, you can request that the student only has access to that section of your website.


Who do I contact with Cascade questions?

Please contact the JMU Information Technology Help Desk with any questions. Once your issue is logged, it will be routed to the appropriate party to answer any questions or help with problems you encounter with the system.

Back to Top