Events/Articles not showing in feed

Events and Articles will not appear in feeds if their Configure tab does not show check marks next to "Include when Indexing" and "Include when Publishing." Check these boxes and save/publish the Event or Article to fix this problem. 

If still not displaying in the feed, check that the Publish Date on the Metadata tab is the correct date and time. If the Date is in the future, change it to the current date and time, then save/publish. 

Top stories feed articles not showing in feed

If the Articles are more than a couple years old, the article configuration will need to point to the "Archived" content type. Email for help setting that up.

Top stories read more link is not displaying at bottom of feed

On the page hosting the feed:

  • Use the Edit tab to locate the first tag on the page
  • Right-click > View tag
  • The News Home and News Archive values should be linked. If they are not, you will need to edit the values to direct to the correct topic

The rule for the tag News fields is that it makes the "read more" link choose between the Home and Archive links to take the user to whichever of those two pages they are not currently on.

Back to Top