Announcement: Qualtrics is deprecating Classic Reports on June 30th, 2020.

After June 30th, 2020, you will lose access to any reports which were created with Classic Reports, including scheduled emails and public reports. If you have not already done so, Qualtrics encourages you to rebuild reports on the Advanced Reports platform and to download a PDF copy of existing reports you wish to keep.


To create or access your personal JMU Qualtrics account, log in using

  • Students will authenticate with the same JMU credentials used to access MyMadison and DUO, not dukes email credentials.
  • Faculty and staff will authenticate using JMU credentials and DUO.

Existing Department or Research accounts
log in using

Please contact to request assistance for accessing department or research accounts. The university no longer sets up department or class accounts.

Training and Tutorials

Qualtrics provides information on how to use the survey tool:

Download/Export Data or Surveys

Qualtrics provides information on how to download your data and surveys.

Download/Export Data

Download/Export Surveys


Qualtrics is deprecating the classic reports format that we have been using for the past 12 years, and those reports will not be available after the end of June. If you have reports that you still need to review, we suggest you download the survey, data and reports. Then you can view them when needed. Otherwise, consider deleting the old reports and surveys.

Moving forward, you will use the new report format, Advanced Reports.

If you have a question about the newest version of Reports, please visit the Qualtrics Support Page for Advanced Reports. It’s also always worth checking the XM Community to see if any other users have had the same question about this change. If you’d rather speak to a specialist, the Qualtrics Support Team is always ready to assist. To contact them, please log into your Support Portal.

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