How can I get this Service?

To set up and use the wireless printing service, you must be directly connected to the JMU wired network or wirelessly connected to the JMU-Official Wireless Network. This service is not accessible over Residence Hall WiFi nor the JMU SSLVPN.

Follow the link below to download the wireless printing setup application. You must have Administrative privileges on your computer to run the setup application. When prompted for Username and Password, enter your JMU eID and password, then follow the remaining prompts.

http://labprint.jmu.edu:9163/setup

Where can I get Help/Support?

IT computing labs:
Instructions for obtaining assistance are posted near the printers.  In the libraries, ask a circulation desk attendant for assistance.

East campus locations: 
Email CISE-IT@jmu.edu 

Libraries:
In the libraries, ask a circulation desk attendant for assistance.

 

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

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