Learn how to navigate JMU sites to find resources and information. Discover what courses are offered by IT Training, and get started on the path to gaining access to applications you need. Learn where to find articles to answer your most common questions and where to request help from Computing Support. This 90-minute training is recommended for all new employees and any employee who wants to improve their understanding of IT at JMU.
Learn what you can do to be safer online. Everyday activities such as email and web browsing can put you at risk of attack. We'll discuss common attacks we've seen here at JMU and how to prevent them. Completion of this workshop fulfills the requirements of the Adm Asst Program Module 5.17.
Learn how to leverage the web to your advantage. What is your online footprint and how can you protect it? How does a webpage get from a server to your computer? What is a cookie and why does it matter? What are some shortcuts that you can use online? All of this and more is covered in this 90-minute session. This course satisfies the module 5.8 qualification for the Administrative Assistant Certification Program (AACP).
Use Windows 10 to easily and quickly access files, windows, information, and accessories. Review the Start Menu and how to change it. Learn shortcuts for doing routine tasks. Use the snipping tool to do a screen capture. Practice searching for a file or folder and learn how to personalize your desktop with color, sounds, and pictures. This 90-minute training satisfies AACP module 5.18.
This course is for JMU employees who help troubleshoot technology issues across campus. Learn the ins and outs of the Knowledge Base & the IT Service Portal, as well as how to effectively write knowledge articles to help solve common or complex technology issues for our users. Note: all course attendees will receive access to Cherwell Service Management prior to the course.
Learn how to navigate the Outlook 2019 desktop client, compose messages, organize email, manage your calendar, and more. This 3-hour course will provide you with the tools you need to communicate effectively through email and manage your schedule with Outlook's powerful calendar tools. This training is required for AACP modules 5.1 and 5.2. It is also a prerequisite for IT296 Outlook 2019: Advanced.
Email is a huge part of our daily routine. In this 2-hour course, you'll learn how to use advanced Outlook functionality including Quick Parts, conditional formatting and rules. Several tools will be covered that will enable you to get the most out of Outlook for productivity and organization. Outlook 2019 Email & Calendar (IT295) is a prerequisite for this course.
This course is offered through LinkedIn Learning as an asynchronous training. Contact ittraining@jmu.edu for access to the course listing. This training will cover basic screen features and navigation, and include adding a document, an item to the calendar, editing and proofing documents, alerts, team discussion, and links. A look at how to open and complete an assigned workflow will be covered.
This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.
Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of Excel. Learn how to create and navigate workbooks, modify data, and use functions to perform calculations. This course satisfies the Excel Basic requirement for AACP.
This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.
Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of PowerPoint. Learn how to create and navigate presentations, create and format slides, and use tools to help deliver your presentation. This course satisfies the PowerPoint Basic requirement for AACP.This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.
Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of Word. Learn how to create and navigate documents, format and manage large documents, and more. This course satisfies the Word Basic and Intermediate requirements for AACP.
Learn how to complete the basic steps used to process orders through the online procurement tool for Virginia (eVA). This class is taught using the state's new eVA platform, launched November 2022. Everyone who uses eVA needs to take this workshop. This course will cover how to enter orders from different types of vendors and what the best practices are for choosing a vendor in eVA. The Request for eVA Access and the eVA Acceptable Use Acknowledgement Forms must be submitted prior to access being granted.
AiM Work Orders satisfies the training requirement for access to the IS Application. Practice entry of a work order in the AiM system, then use functions in AiM to edit or print a saved customer request, search for an existing request, and create a query for your use. This training satisfies AACP module 5.5 (only one AiM course is required, not both). Prior to attending or at the completion of the 90 minute training, submit your IS Access request (Computing/Forms). Please note that training for Work Orders is separate from Motor Pool.
AiM Motor Pool satisfies the training requirement for access to the IS Application. Practice creation of requests in the AiM system, then use functions in AiM to search for an existing request and to create a query for your use. In the AiM Application you can copy a request done in the past and simply add rates and user defined details. This training satisfies AACP module 5.5 (only one AiM course is required, not both). Prior to attending or at the completion of the 90 minute training, submit your request for access to AiM Motor Pool (training and access request are separate from AiM Work Orders).
Request a link by emailing ittraining@jmu.edu to complete this eLearning that is equal to IT560 in content. See how to request a LISTSERV list, and how to create your password to access LISTSERV. Learn how to add and delete subscribers individually and in bulk. Search your list for specific users by name. Complete the survey at the end of the eLearning to have this course appear on your training record, which fulfills the requirements of AACP Module 5.3 and is a requirement prior to receiving access to a LISTSERV list.
This class is required to gain access to Cascade. It is an overview of the Cascade Version 8 system and a basic technical training for Cascade that will train users to enter via content types into Cascade and expose them to the basic fundamentals of using Cascade to publish their website. This course will look at the new Cascade Version 8 interface.
An overview of the finance process at James Madison University created primarily for AACP participants. This class will provide a background of finance systems (eVA, Finance Reports, Credit Card Reconciliation) but will not meet requirements for access to the systems. Completion of this training fulfills the requirements of AACP module 5.9 and module 5.12.
An overview of the Finance system. Topics include locating vendor and chartfield information. Generating the Monthly Detail, Summary Financial Report and nVision reports. The IIS Access Request form and training must be completed before access to the system is granted. Current users will need to complete training before being granted access. Completion of this workshop fulfills the requirements of the Adm Asst Program (AACP) Module 5.90.
Reading and understanding the Reports generated in the Finance system. Steps to running queries. Must be able to run reports with little assistance. Access to the live system (production) is required. Finance Overview (IT610) is a pre-requisite for this class.
This session will inform initiators and approvers on how to process electronic Budget revision forms beginning FY 2019.
JMU Time Entry trains departmental staff how to enter payroll data for wage and student employees in the Human Resources Management System(HRMS). Training is required for employees who serve as enterers only and employees who serve as enterers and approvers. This class is offered as an elearning. Contact ittraining@jmu.edu to request access.
The new ePAR system will replace the paper PAR form and PAW form. This class will provide an overview of what the ePAR is and how to complete an ePAR. We will also discuss the effects of the Affordable Care Act (ACA) on hiring 1500 hour employees.
Currently GRANTS are not using the ePAR system to hire employees.
Currently GRANTS are not using the ePAR system to hire employees.
This course is offered online. To sign up for the course please contact ittraining@jmu.edu.
Learn how to review employee profiles including job data and leave information and run a personnel expenditures report. This system is used primarily by those needing to track PAR forms and leave information.
Budget authority and supervisor's signature required for access. The IIS Access Control Form should be completed and submitted before training.
Completion of this workshop fulfills the requirements of the Adm. Asst Program (AACP) Module 5.0.
Learn how to review employee profiles including job data and leave information and run a personnel expenditures report. This system is used primarily by those needing to track PAR forms and leave information.
Budget authority and supervisor's signature required for access. The IIS Access Control Form should be completed and submitted before training.
Completion of this workshop fulfills the requirements of the Adm. Asst Program (AACP) Module 5.0.
Instructions on entering course schedule and managing the classroom enrollment. Generating class rosters. Granting access to classes using permission numbers.
This eLearning will cover the basics of the Student Administration (SA) system and is a prerequisite for all other SA classes. Employees needing to have access to SA will need to take this class as part of the requirement for access to the Student Records.
This course will cover viewing student data in the Student Administration (SA) system. Topics include viewing schedules, transcripts, grades, degree completion reports, and more.
IT671 is a pre-requisite for this class. This class will be offered 12x per year.
This online workshop is designed to empower faculty and staff with the skills to build engaging online meetings with Zoom. In this course, we will learn how to implement effectively: newly added accessibility features, robust polling options, host control in breakout rooms, and much more. Join us for an overview of the latest Zoom resources available to JMU employees, which can help improve online meetings, classes, or webinars.
This training will cover how to chat with team members, create and manage team channels, and hold audio and video meetings. We will also learn to create and manage collaborative documents. Explore using apps to add functionality to your teams.
Information Technology
