Learn how to navigate JMU sites to find resources and information. Discover what courses are offered by IT Training, and get started on the path to gaining access to applications you need. Learn where to find articles to answer your most common questions and where to request help from Computing Support. This 90-minute training is recommended for all new employees and any employee who wants to improve their understanding of IT at JMU.

Learn what you can do to be safer online. Everyday activities such as email and web browsing can put you at risk of attack. We'll discuss common attacks we've seen here at JMU and how to prevent them. Completion of this workshop fulfills the requirements of the Adm Asst Program Module 5.17.

Learn how to leverage the web to your advantage. What is your online footprint and how can you protect it? How does a webpage get from a server to your computer? What is a cookie and why does it matter? What are some shortcuts that you can use online? All of this and more is covered in this 90-minute session. This course satisfies the module 5.8 qualification for the Administrative Assistant Certification Program (AACP).

Use Windows 11 to quickly and easily access files, applications, information and accessories. Utilize the Start menu and learn shortcuts for doing routine tasks. Learn how to personalize your desktop. This 90-minute training satisfies AACP module 5.18.

Learn how to navigate the Outlook desktop client, compose messages, organize email, manage your calendar, and more. This 3-hour course will provide you with the tools you need to communicate effectively through email and manage your schedule with Outlook's powerful calendar tools. This training is required for AACP modules 5.1 and 5.2. It is also a prerequisite for IT296 Outlook: Advanced.

Email is a huge part of our daily routine. In this 2-hour course, you'll learn how to use advanced Outlook functionality including Quick Parts, conditional formatting and rules. Several tools will be covered that will enable you to get the most out of Outlook for productivity and organization. Outlook: Email & Calendar (IT295) is a prerequisite for this course.

This course is offered through LinkedIn Learning as an asynchronous training. Contact ittraining@jmu.edu for access to the course listing. This training will cover basic screen features and navigation, and include adding a document, an item to the calendar, editing and proofing documents, alerts, team discussion, and links. A look at how to open and complete an assigned workflow will be covered.

This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.

Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of Excel. Learn how to create and navigate workbooks, modify data, and use functions to perform calculations. This course satisfies the Excel Basic requirement for AACP.

This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.

This course is offered online. Contact ittraining@jmu.edu to receive information about accessing the course content.

Using content from LinkedIn Learning, this online course will cover the essential tools needed to start getting the most out of Word. Learn how to create and navigate documents, format and manage large documents, and more. This course satisfies the Word Basic and Intermediate requirements for AACP.

Learn how to complete the basic steps used to process orders through the online procurement tool for Virginia (eVA). This class is taught using the state's new eVA platform, launched November 2022. Everyone who uses eVA needs to take this workshop. This course will cover how to enter orders from different types of vendors and what the best practices are for choosing a vendor in eVA. The Request for eVA Access and the eVA Acceptable Use Acknowledgement Forms must be submitted prior to access being granted.

AiM Work Orders satisfies the training requirement for access to the IS Application. Practice entry of a work order in the AiM system, then use functions in AiM to edit or print a saved customer request, search for an existing request, and create a query for your use. This training satisfies AACP module 5.5 (only one AiM course is required, not both). Prior to attending or at the completion of the 90 minute training, submit your IS Access request (Computing/Forms). Please note that training for Work Orders is separate from Motor Pool.

AiM Motor Pool satisfies the training requirement for access to the IS Application. Practice creation of requests in the AiM system, then use functions in AiM to search for an existing request and to create a query for your use. In the AiM Application you can copy a request done in the past and simply add rates and user defined details. This training satisfies AACP module 5.5 (only one AiM course is required, not both). Prior to attending or at the completion of the 90 minute training, submit your request for access to AiM Motor Pool (training and access request are separate from AiM Work Orders).

Request a link by emailing ittraining@jmu.edu to complete this eLearning that is equal to IT560 in content. See how to request a LISTSERV list, and how to create your password to access LISTSERV. Learn how to add and delete subscribers individually and in bulk. Search your list for specific users by name. Complete the survey at the end of the eLearning to have this course appear on your training record, which fulfills the requirements of AACP Module 5.3 and is a requirement prior to receiving access to a LISTSERV list.

This class is required to gain access to Cascade. It is an overview of the Cascade Version 8 system and a basic technical training for Cascade that will train users to enter via content types into Cascade and expose them to the basic fundamentals of using Cascade to publish their website. This course will look at the new Cascade Version 8 interface.

An overview of the systems and departments involved in financial management at JMU, created primarily for the AACP participants.  This class will not meet requirements for access to any systems.

Intro To Finance

An overview of the Finance system. Topics include locating vendor and chartfield information. Generating the Monthly Detail, Summary Financial Report and nVision reports. The IIS Access Request form and training must be completed before access to the system is granted. This training is required to gain access to the Finance system. Completion of this workshop fulfills the requirements of the Adm Asst Program (AACP) Module 5.90.

Reading and understanding the Reports generated in the Finance system. Steps to running queries. Must be able to run reports with little assistance. Access to the live system (production) is required. Finance Overview (IT610) is a pre-requisite for this class.

This session will inform initiators and approvers on how to process electronic Budget revision forms beginning FY 2019. This training is required to gain access to the Finance system budget revisions.

Required training that will show you how the ePAR is used to initiate most personnel actions. This class provides an overview of the ePAR and how to complete and submit one.  We will also discuss the effects of the ACA ( affordable care act) on hiring PT ( 1500 hour) employees. This training is required to gain access to the ePAR system.

This course is offered online. To sign up for the course please contact ittraining@jmu.edu.

Learn how to review employee profiles including job data and leave information and run a personnel expenditures report. This system is used primarily by those needing to track PAR forms and leave information.

Budget authority and supervisor's signature required for access. The IIS Access Control Form should be completed and submitted before training. This training is required to gain access to the HR system.

Completion of this workshop fulfills the requirements of the Adm. Asst Program (AACP) Module 5.0.

JMU Time Entry trains departmental staff how to enter payroll data for wage and student employees in the Human Resources Management System(HRMS). Training is required for employees who serve as enterers only and employees who serve as enterers and approvers. This class is offered as an elearning. Contact ittraining@jmu.edu to request access.

Instructions on entering course schedule and managing the classroom enrollment. Generating class rosters. Granting access to classes using permission numbers.

This eLearning will cover the basics of the Student Administration (SA) system and is a prerequisite for all other SA classes. Employees needing to have access to SA will need to take this class as part of the requirement for access to the Student Records.

This course will cover viewing student data in the Student Administration (SA) system. Topics include viewing schedules, transcripts, grades, degree completion reports, and more.

IT671 is a pre-requisite for this class. This class will be offered 12x per year.

This training is required to gain access to the SA system.

This training will cover how to setup your availability, meet with students who do not have access to MyMadison Connect, view student records, close appointments, connect Outlook to the CRM and create, assign and close cases.

This training will cover how to chat with team members, create and manage team channels, and hold audio and video meetings. We will also learn to create and manage collaborative documents. Explore using apps to add functionality to your teams.

Take your knowledge of Teams to the next level as we explore a variety of applications in the Microsoft ecosystem including MS Planner, Loop components, Forms and the Approvals app.  A key feature of this course is developing your understanding of the integrations between these apps and MS Teams.

Please note:  IT711 Microsoft Teams Overview is a pre-requisite to this course.