Browser Configurations & Settings

For browser recommendations, see JMU’s Recommended Software.

To resolve most browser-related problems with JMU web pages and applications, follow these steps:

1. Clear Browser Cache, then try accessing the information again.

2. Turn Off Pop-Up Blocking
   Firefox (PC and Mac)
   Safari (Mac & Mobile)
   Chrome
   Edge

3. Check Time/Date settings (When you are at JMU, the time zone should be set to (UTC-05:00) Eastern Time)

4. Windows 10/11
   Click Start (Windows logo button)
   Click Settings (gear-shaped icon)
   Click Time & Language
   Click Date & Time and select the time zone that corresponds to your current geographical location. 
   
   Mac (macOS 10.14 and newer)
   

   Click the Apple icon at the top-left of your device’s screen, and select System Preferences
   Choose Date & Time from the list
   If required, click the lock icon next to Click the lock to make changes, and put in your device’s admin username and password.
   Place a check in the box next to Set date and time automatically
   Click the Time Zone button
   Place a check in the box next to Set time zone automatically using current location (Note that you can manually set your location and time, however this is not recommended)