Helpful Links for Families

Frequently Asked Questions

How can my student connect with other students at JMU? Read More »

How can I help my student adjust to JMU? Read More »

I have questions about a hold on my student's account, tuition/housing/meal plan payments, or M3. Read More »

How can I respond to problems and struggles my student may be having? Read More »

My student needs to get home for break or a weekend. What are the transportation options in the JMU area? Read More »

I have questions about the University Health Center. Read More »

I have questions about Fraternity & Sorority Life at JMU. Read More ».

What is my student’s mailing address on campus? Mail should be sent with the student name and mailbox number. Student’s may find their mailbox number by logging into MyMadison. Mail should be addressed in the following manner: Line 1: “Student Name”; Line 2: “800 S Main St”; Line 3: “JMU Box ####”; Line 4: “Harrisonburg, VA 22807” Read More »

What is FERPA? FERPA is the Family Educational Rights and Privacy Act of 1974. James Madison University adheres to and annually informs students of the Family Educational Rights and Privacy Act of 1974, as amended. Under the Family Educational Rights and Privacy Act (FERPA) students have certain rights with respect to their educational records. Read More »

Will you send me my student's grades? Your student may show you his/her grades via MyMadison, or with verification of his/her dependent status and an official written request from you. Upon completion of this process, their grades may be mailed to you. Read More »

My student may need to take an extended absence from class. What should my student or I do? Read More »

What is a FLEX account? A pre-paid debit account accessed by using your JACard for use both on and off campus. Account stays active from year to year until the student separates from JMU. Read More »

What is Dining Dollars GOLD? Dining Dollars GOLD is a declining balance plan that operates similar to a FLEX account, but for use exclusively in JMU on-campus dining operations. Read More »

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