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The Counseling Center has a variety of clinical services available to enrolled James Madison University students. Our services are free and students are able to come in for their first visit during our walk-in hours (Summer: Monday - Thursday, 11:00 am - 2:00 pm). We are located on the 3rd floor of the Student Success Center. 

During their first visit, students will receive a referral to a Counseling Center clinician, campus, or community resource. Who We See and Why explains our clinical model and why we make certain treatment recommendations. For additional informaiton about our services, visit our FAQ page.

Client Confidentiality And Your Student

We understand wanting to know how your student is doing and what is going on in their life. However, there are laws and professional mandates that regulate confidentiality in the Commonwealth of Virginia. Information that your student shares with one of our staff members is privileged and confidential. That information will not be disclosed to anyone without the student's written permission. We cannot share any information about a student, or disclose whether or not they have used our services unless there is a release of information on file. The only exceptions to confidentiality are where it is required by law.

Who To Call If You Are Concerned

If you have concerns about your student, talk with someone on campus. Sometimes one of our clinicians is the best place to start, especially if you are concerned about mental health issues. However, sometimes another office will have the most helpful information.

  • If you are concerned about the immediate safety of your student, find out how to get emergency assistance
  • If you want help with a less urgent concern, here's information on how to help a distressed student
  • If circumstances necessitate taking time off from school, or leaving JMU altogether, see this information about withdrawing from the university
  • If you are still concerned, but are unsure about the resources listed above, call us at 540-568-6552 to consult with a Counseling Center clinician
Tips For Referring Students To Counseling

Here are some suggestions for referring students to counseling. Many people believe that individual counseling is the best treatment for their student's concerns, but it actually depends on a variety of variables. We have designed our services and resources to meet a wide range of student needs. Explore our individual counseling services to see whether counseling would be a good fit for your student.

Support For Incoming Students With Mental Health Concerns

Our Counseling Connection program connects incoming students with mental health resources before they arrive on campus.

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