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Feedback from Counseling Center 2015 Client Evaluations

  • 95%  indicated being able to schedule an initial appointment in a reasonable period of time
  • 100% felt that their counselor understood their concerns
  • 99%  indicated that their counselor seemed skilled and competent
  • 99%  reported that they felt that their information would be kept completely confidential
  • 67%  reported that counseling helped improve academic focus and performance (20% answered "Not Applicable")
  • 66%  agreed that because of counseling, they were more likely to stay in school (31% answered "Not Applicable")

Student Comments: (Quoted with permission)

I greatly value the therapeutic relationship I have with my counselor.  I appreciate the increased coping skills I have gained, my increased self-awareness, and my increased self-confidence.  I also feel more supported at JMU!

Everyone has been very supportive and helpful!

I've learned that opening up to those who are willing to help you is one of the smartest things I have ever done. My counselor has given me fantastic advice on how to manage my time properly, as well as control my stress and anxiety levels.

It was an understanding environment that helped me deal with a difficult loss.

What I liked best about my counseling experience was the group that I joined. I had never attended group counseling, but it helped me to connect with others and understand that everyone is fighting their own battles.

My counselor was honest and they challenged me. I feel that I've grown immensely in becoming a better version of myself thanks to my experience here.

There is no shame in receiving treatment.

My counselor provided a very safe and calm environment, one which I have felt very comfortable visiting on a weekly basis. They were not biased and gave me good guidance when it was necessary. They also gave me a place where it was okay to share my true feelings.

I feel safe here.

I have learned that I need to take time for myself and really look at what is important to me and make  that a priority rather than just focusing on others all of the time.

I am better able to express myself to my friends and loved ones.

I can't say enough good things about my counselor. They have helped me work through my emotions and anxiety about past trauma and regain confidence in myself.

I felt like I was really being listened to.

I like how close I became with the other group members and how safe I felt when talking.

I learned that is important to ask for help and that I am a work in progress but every day is a better day and I have my counselor to thank for that.

It is okay to cry and it is okay to take time for yourself.

I have learned to deal with my stress and anxiety in a healthy way. I have also learned to cope with things in my past and work through tough issues. I have learned to be a better person

I have learned that my anxiety is not all that I am. I am able to better cope with it and use different techniques to feel like I am in control of my life.

I have realized that I can work through my past and that it doesn’t control me.

Through my counseling, I have become much more aware of myself and those around me. It has helped me understand my past and how that still affects me today mentally, physically, and emotionally.

My counselor provided a very safe and calm environment where I felt very comfortable.

I have already learned how to better manage stress and anxiety. This has helped me focus better on my academics, and given me a more positive attitude on staying at school. It's given me more hope.

I feel that I have gotten to know myself better and now I am fairly confident in who I am.

I learned a lot about the grieving process through counseling. I feel like I am more aware and in touch with my emotions. I am now better equipped to deal with grief.

I've learned that I can handle things in my life in a healthier, constructive manner. I'm also better at asking for help and more comfortable talking about my struggles.

My counselor is very attentive and very empathetic.  They give me positive feedback, are constantly supportive, and offers advice and ideas on how to handle stressors or situations.

•94% indicated that they were able to schedule an initial appointment in a reasonable period of time

•93% reported that their counselor understood their concerns

•93% indicated that their counselor seemed skilled and competent

•99% reported that they felt that their information would be kept completely confidential

•55% reported that counseling helped them to be more successful in school (28% answered "N/A")