Feedback From Our 2025-2026 Client Evaluations
- 100% found the front desk staff to be welcoming and helpful
- 99% felt that their counselor understood their concerns
- 99% indicated that their counselor seemed skilled and competent
- 99% reported that they felt that their information would be kept completely confidential
- 84% reported that their clinician was sensitive to various dimensions of diversity (14% responded "Not Applicable")
- 79% reported that counseling helped improve academic focus and performance (12% answered "Not Applicable")
- 75% agreed that because of counseling, they were more likely to stay in school (22% answered "Not Applicable")
Student Comments: (Quoted with permission)
"I love the people and the environment! Everyone is so helpful and thoughtful! I have learned so much about myself and skills to help me better myself."
"I felt comfortable, I was able to talk about all my past issues and problems, I learned a lot about myself and the person i am."
"I liked that we were able to visualize my issues which made trying to manage them easier over time."
"Every person that I have interacted with at the Center has been nothing but kind, compassionate, and
supportive! Everyone is always friendly and will greet you with a smile! I’m so grateful for the Counseling
Center and I would not be where I am today without all of the support I’ve received."
"I liked how easy it is to come in and get the help you need!"
"Coming here has helped me so so much and I don’t know if I would be able to do this if it weren’t through JMU."
"I really liked how connected I felt to my counselor. It felt like she understood every aspect of my struggles and that she could always understand where I was coming from. I have learned that it’s okay to have to much on my plate and my struggles don’t have to be held in all the time."
"I have learned how to better cope with my emotions and have some grace for myself."
"I love how friendly and welcoming everyone is! The front desk staff and my counselor have been so amazing to me and I am so grateful for each one of them!"
