Health Center FAQs

Many illnesses are self-limiting and can be managed without seeking medical care. Learning to provide self-care is an important part of becoming an educated citizen. Encourage your student to check out the self-care information located on the Health Center website.  

Students who need medical care have several options:

• Schedule an appointment
  • Online scheduling is available through MyJMUChart  or by calling 540-568-6178.
  • During peak cold and flu season, same day appointments may not be available. If your student is too ill to wait for the next available appointment, they should use the “talk to a nurse” option.
• Talk to a Nurse
  • If your student needs help determining the best option for their needs or cannot find an appointment within their preferred timeframe this is a good place to start.
  • Students can call 540-568-6178 and ask to speak to a nurse. The student will be placed on the nurses’ schedule and will receive a return phone call. They will typically hear back from a nurse that same day.
  • The nurse will talk to the student about their symptoms and let them know if  self-care should be sufficient or if they should seek medical care. If medical care is advised but there are no online appointments available at that time, the nurse may be able to work with your student to find one that fits their needs.
• Talk to a pharmacist
  • Students can visit the health center pharmacy and talk to a pharmacist about over-the-counter medications.
  • Over-the-counter medications are available to purchase at the pharmacy or in vending machines located on campus. 
• Walk-in
  • Students with immediate health needs can walk into our 1st floor location. Students that walk-in will see a nurse to determine the best course of action.