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The JMU VA School Certifying Officials assist with the GI Bill® process and serve as liaisons between: the student and Veterans Affairs; Veterans Affairs and JMU; JMU and the student; and the State Approving Agency (SAA) in Virginia and JMU.

Regular Semester Office Hours: Monday - Friday 8:00am - 5:00pm. Please call or stop by 4:30pm for assistance.

Summer 2024 Office Hours: May 13-August 9: Monday-Thursday 8:00am - 5:00pm, Friday 8:00am-11:30am

JMU is closed the following dates and we will not be in the office:

  • Friday, March 15th
  • Memorial Day: Monday, May 27th
  • Juneteenth: Wednesday, June 19th
  • 4th of July: Thursday-Friday, July 4-5th

Visit our Announcement page for information released by VA.


Fall 2024 Semester Benefits 

  • Incoming students for Fall 2024: follow the instructions and steps found on our brochure/website or in the email we sent you.
    • Attention: you will need to pay your admissions deposit to secure your spot at JMU.
    • Keep in mind - if you are using Post 9/11 or VMSDEP, the tuition portion of the bill covered by your benefit will NOT be reflected on the fall bill when it is released in July 2024.
      • Post 9/11: We start to report semester enrollments in early August and add the expected VA tuition/fee payment to student bills at that time. You still need to cover full room/board and any remaining % of tuition/fees if not 100% eligible for Post 9/11 upfront by the UBO deadline.
      • VMSDEP: Financial Aid adds the vmsdep tuition/fee waiver as "anticipated aid" in mid-August and the waiver posts in late September. Full room/board must be covered upfront by UBO deadline.
  • Current benefit users for Fall 2024: We will email students about the benefit continuation process in early April from veteran@jmu.edu. The Fall 2024 request forms will be sent from auto_notification@jmu.edu to the student's dukes email account in mid-April. If you need a new form after that date, please email veteran@jmu.edu with your student ID number.
    • Important: the form can only be sent to the student's dukes email account. It cannot be sent to the parent or a non-JMU email account and the student must be enrolled in at least 1 course to receive the form.  
  • VMSDEP Users: You must request for the Fall 2024 semester in the VMSDEP portal in addition to submitting the required JMU Request Form. Instructions found on the VMSDEP website. The Fall 2024 term opened in the VMSDEP portal on 7/1/2024. Student's name must be on the Fall 2024 vmsdep roster by 12/13/2024 in order to use it for the Fall 2024 semester.

Important for students using Post-9/11 benefits: The JMU SCOs will submit an initial certification to the VA without reporting tuition and fees. This initial certification activates the book stipend and housing stipend. A pending line for the expected VA payment for tuition/fees will be placed on the student account. This pending line will hold the place of the VA funds and reduces the balance on the student account. After the end of the add/drop period, tuition and fee amounts will be submitted to the VA for payment to JMU.


This institution is approved to offer GI Bill® educational benefits by the Virginia State Approving Agency.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at http://www.benefits.va.gov/gibill.
JMU SCO Information

Ms. Kelly Hollembeak
540-568-4769
veteran@jmu.edu  

Ms. Lauren Houff
Out of Office
veteran@jmu.edu  

Office of the Registrar
738 S Mason Street, MSC 3528
SSC Room 5300
Harrisonburg VA 22807

JMU Fax #: 540-568-5615
VA Toll Free #: 1-888-442-4551

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