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The JMU VA School Certifying Officials assist with the GI Bill® process and serve as liaisons between: the student and Veterans Affairs; Veterans Affairs and JMU; JMU and the student; and the State Approving Agency (SAA) in Virginia and JMU.

Regular Office Hours: Monday - Friday 8:00am - 5:00pm. Please call or stop by 4:30pm to be assisted.

Visit our Announcement page for information released by VA.

Fall 2022 Semester Benefits 

  • Incoming students for Fall 2022: follow the instructions and steps found on our brochure/website or in the email we send you.
  • Current benefit users for Fall 2022: The Fall 2022 request forms were sent out on 4/19, sent from If you need a new form, please email with your student ID number for a new form.  Important: the form can only be sent to the student's dukes email account. It cannot be sent to the parent or a non-JMU email account. 
  • VMSDEP Users: you must request for the Fall 2022 semester in the VMSDEP portal in addition to submitting the required JMU Request Form. Instructions found here. The Fall 2022 term will open on 7/1/2021 to request in the VMSDEP portal. 

Important for students using Post-9/11 benefits: The JMU SCOs will submit an initial certification to the VA without reporting tuition and fees. This initial certification activates the book stipend and housing stipend. A pending line for the expected VA payment for tuition/fees will be placed on the student account. This pending line will hold the place of the VA funds and reduces the balance on the student account. After the end of the add/drop period, tuition and fee amounts will be submitted to the VA for payment to JMU.

This institution is approved to offer GI Bill® educational benefits by the Virginia State Approving Agency.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at
JMU SCO Information

Ms. Kelly (Burch) Hollembeak

Ms. Lauren Houff

Please do not email from Yahoo or AOL accounts. Our responses are not being received at this time. 

Office of the Registrar
738 S Mason Street, MSC 3528
SSC Room 5300
Harrisonburg VA 22807

JMU Fax #: 540-568-5615
VA Toll Free #: 1-888-442-4551

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