The process to request your military transcript has changed

JST is the Joint Services Transcript that will replace the Coast Guard Institute Transcript, the Army/American Council on Education Registry Transcript System (AARTS) and the Sailor/Marine American Council on Education Registry Transcript (SMART). JST is an academically accepted document approved by the American Council on Education (ACE) to validate a service member's military occupational experience and training along with the corresponding ACE college credit recommendations.
Click on this link to request transcript ----> https://jst.doded.mil/smart/welcome.do 
The JST is available for Army, Coast Guard, Marine Corps and Navy. Air Foce should contact CCAF to receive transcripts - www.au.af.mil/au/ccaf/transcripts.asp 
The military issues transcripts based on the ACE guide.
If you can not go through the JST request portal please use the information below for your respective branch of service to request your military transcripts:
Army:
Army and National Guard:
E-Mail:
usarmy.knox.hrc.mbx.tagd-aarts@mail.mil
Toll Free: 1-888-276-9472
USMC:
JST Technology Operations Center
E-Mail:
jst@doded.mil
Fax: Comm: (850) 452-1909 DSN: 459-1909
Coast Guard:
USCG Institute
E-Mail:
CGI-PF-ed_transcripts@uscg.mil
Fax: (405) 954-7249
Air Force:
Community College of the Air Force (CCAF) - RRR
130 W Maxwell Blvd

Maxwell AFB, AL 36112-6617

Website:
http://www.au.af.mil/au/cf/auregistrar/registrar.asp
(334) 953-2794
Navy:
Navy
Virtual Education Center (VEC)

E-Mail:
vec@navy.mil
Fax: Comm: (757) 492-5095 DSN: 492-5095

Toll Free: 1-877-838-1659

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