• Decorative thumbnail for story New Storage Guidelines and Sensitivity Labels

    Nov 20, 2024: Information Technology recently released an updated University Data Storage Standard, as well as information regarding Microsoft's Sensitivity Labeling.

  • Decorative thumbnail for story Responsible Storage Use - Remove Your Unused Files

    Nov 20, 2024: As JMU leans more into our cloud storage spaces, Information Technology is promoting more responsible storage use by asking all users to clean up unused or unneeded files.

  • Decorative thumbnail for story The New Okta Hardware Token (Yubikey)

    Nov 18, 2024: Your old Duo hardware token will not work with Okta. Learn how to obtain a new hardware token, known as a Yubikey, for use with Okta.

  • Decorative thumbnail for story IT Test Scoring Service Updates

    Nov 18, 2024: This update includes information about Test Scoring Center operations during Fall 2024 final exams as well as the future of the service.

  • Decorative thumbnail for story Have Questions About Okta?

    Nov 15, 2024: As JMU prepares to enroll more users into Okta, Information Technology wants to address several common questions regarding Okta and Okta Verify.

  • Decorative thumbnail for story New Storage Limits in Microsoft 365

    Oct 22, 2024: Due to a recent Microsoft policy for educational customers, Information Technology is responding by implementing new storage limits for students, employees, and affiliates.

  • Decorative thumbnail for story Data Retention, Access, & Privacy in Copilot and other Microsoft Tools

    Oct 18, 2024: In a recent message to employees, the AVP for Information Technology announces some new features of Microsoft Copilot and outlines access and privacy of data stored within all Microsoft tools.

  • Decorative thumbnail for story Some devices incompatible with Windows 11

    Oct 9, 2024: Some devices will be incompatible with Windows 11, and Information Technology requests that any incompatible machine be replaced by June 2025.

  • Decorative thumbnail for story Important: Microsoft Copilot with Data Protection

    Sep 16, 2024: Information Technology and JMU Libraries has important information regarding employee use of Microsoft’s generative Artificial Intelligence tool, Copilot.

  • Decorative thumbnail for story Office 365 Apps update

    Sep 16, 2024: Information Technology has a few updates regarding a few Microsoft Office apps, including Microsoft Teams files and the Scheduling Poll.

  • Decorative thumbnail for story Information Technology introduces StatusPage

    Sep 13, 2024: Replacing Computing Alerts, StatusPage allows you to see the current status of several major JMU IT systems.

  • Decorative thumbnail for story Change to M365 Duo prompt on Oct 12

    Sep 9, 2024: JMU users will be required to use one extra click to start a Duo push when accessing Microsoft 365 applications.

  • Decorative thumbnail for story Information Technology to launch new Knowledge Base

    Sep 6, 2024: JMU users can now search hundreds of help articles written by the IT Help Desk in a new, user friendly interface.

  • Decorative thumbnail for story Microsoft Scheduling Poll

    Aug 14, 2024: Looking for a reliable way to schedule meetings without back-and-forth emails? Try using Outlook's new Scheduling Poll.

  • Decorative thumbnail for story Coming soon: Okta Verify to replace Duo

    Aug 13, 2024: Okta Verify will soon replace Duo as our multifactor authenticator. Learn what Okta is, who it affects, and what you have to do to get ready.

  • Decorative thumbnail for story Update on Crowdstrike outage

    Jul 20, 2024: Message from Interim President Charlie King

  • Decorative thumbnail for story ByteDance and Tencent applications prohibited

    Apr 26, 2024: Virginia law prohibits all JMU employees from using any application developed by ByteDance or Tencent on JMU devices or while connected to any state network.

  • Decorative thumbnail for story Technology spring cleanup

    Apr 26, 2024: Information Technology encourages all employees to take time to review their technology use and consider moving files to the cloud.

  • Decorative thumbnail for story Change coming to network sign-in

    Apr 26, 2024: Employees or affiliates who connect to the JMU network with Ethernet cables will soon see a new login page.

  • Decorative thumbnail for story Year-End Technology Purchases

    Mar 13, 2024: Faculty and staff should submit any Technology Solution Requests for technology purchases no later than Friday, May 3rd.

  • Decorative thumbnail for story New Teams Arrives at JMU

    Mar 13, 2024: Starting March 19th, all JMU users can begin using New Teams. Starting April 1, 2024, all remaining users will automatically switch over.

  • Decorative thumbnail for story Announcing Microsoft Copilot AI with Data Protection

    Mar 13, 2024: JMU Information Technology is pleased to announce that Microsoft Copilot is available to the university community with Microsoft’s commercial data protections.

  • Decorative thumbnail for story Lab Location Changes Beginning Summer 2024

    Mar 13, 2024: Following the Spring 2024 term, Information Technology (IT) Lab Services will close two computer lab locations in Gabbin 203 and Moody 203.

  • Decorative thumbnail for story Windows 10 End of Support in 2025

    Mar 12, 2024: Microsoft has announced that Windows 10 will reach end of support on October 14, 2025. JMU departments should purchase replacements for any computers built before 2019.

  • Decorative thumbnail for story MacOS Sonoma Has Arrived

    Mar 12, 2024: The latest version of MacOS, Sonoma, is now available for installation on JMU Macs through the JMU Self Service application. JMU departments should purchase replacements for any computers built before 2019.

  • Decorative thumbnail for story Adobe Sign and Microsoft 365

    Feb 13, 2024: Adobe Sign is JMU’s cloud-based, e-signature service that allows you to sign, send and track signature processes quickly and easily. Take advantage today!

  • Decorative thumbnail for story Introducing New Teams

    Feb 13, 2024: Information Technology will soon be pushing out the New Teams Experience to all of JMU, which includes several key improvements to the current Microsoft Teams application.

  • Decorative thumbnail for story Email Banners Simplified

    Feb 12, 2024: Information Technology has recently removed a common gold banner that tagged on external emails.

  • Decorative thumbnail for story New Look for VPN Logins

    Dec 14, 2023: The look of the VPN login process is changing on Jan 9th at 9AM to use the new Duo prompt.


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