WiFi at Atlantic Union Bank Center

Take advantage of the state-of-the-art WiFi while enjoying various events at AUBC.

Make Paper Files Go Digital

Take your unsecure paper files & convert them to digital files using OnBase.

Office 365 Rebranding to Microsoft 365

The rebrand will bring a new icon, a new look, and new features to the web and mobile apps.

MyMadison Modernization Update for Faculty & Advisors

The Modern look is coming soon to the Faculty & Advisor areas in MyMadison.

End of Support for Internet Explorer

Internet Explorer 11 will be disabled on JMU-managed Windows devices Oct. 25th.

Pulse Secure Acquired by Ivanti

Pulse Secure VPN is now Ivanti Secure Access Client.

Email Actions in Microsoft Teams

Move the conversation from your Inbox into Teams with just a click of a button.

MyMadison Modernization Update

IT has the latest updates on the modernization of MyMadison.

JAMF Protect

JAMF Protect will soon be rolled out to protect JMU-owned Apple devices.

Microsoft Teams Links in Email Signatures

Learn how to embed links to Teams Chats & Calls in your email signature.

Administrator Accounts ("X Accounts")

X Accounts: what you need to know and change in procedure.

Students: Beware of Email Job Scams

Avoid being the next victim of a fraudulent email for fake job openings.

New Semester Checklist: Students

Have a successful academic year with this helpful tech checklist from the IT Department.

New Semester Checklist: Faculty & Staff

IT has created a checklist to help you get started and to have a successful semester with important computing items. Check them off today!

The Knowledge Base: Self-Help for Tech Issues

Have a tech-related issue? Try using the Knowledge Base through the IT Service Portal for hundreds of self-help solutions.

Gift Card Scams: Know the Signs

Gift card scams are becoming the go-to way to scam people out of their money. Learn the signs to avoid being the next one scammed.

The Spirion App: What You Need to Know

Learn how the Spirion App is used to protect your computer from potential identity theft, including how to run your own scan. IT does not remotely scan computers.

Changes to Zoom events registration

Links to Zoom events/webinars will no longer populate in the confirmation page upon registration.

Changes to the IT Computing Support Structure

The IT Help Desk and IT Training have joined forces to create the IT Support Center.

Students, Make Sure Your Computer and Accounts Are Ready for Summer!

Here are some helpful tech tips for students as we head into summer

Technology Checklist for Graduates -- Don't Lose Your Files and Emails!

Students graduating in the Spring or Summer need to take steps now to prepare for loss of access to JMU systems after graduation.

Have a Backup Plan for Authenticating Your Logins This Summer

As you plan for summer, have a backup plan for authenticating your login using a Duo token or secondary mobile device

Attention Graduating Students - Action required regarding your Dukes email account

Graduating students, be aware that May and summer grads retain access to their Dukes email account and their eID account until October 1, when these accounts will be deleted.