-
Transition to Cloud-Based Storage and Endpoint Backup Services
August 10, 2026: Starting September 15, 2026, Endpoint Services will no longer perform manual local backups during new computer setups. We highly recommend using cloud storage for file storage moving forward.
-
Zoom and Microsoft 365 Updates
August 10, 2026: Several key updates to Zoom and Microsoft 365 are rolling out to users soon. Check out what they are and what to expect!
-
New Login Prompt on JMU Mac Computers
July 15, 2026: If you use a JMU-owned Mac, you will notice a new popup notification that requests your eID and password. This is normal! Please read more about the change.
-
New IT Service Portal Launches June 16
June 8, 2026: The new IT Service Portal will launch on June 16, offering improved access to IT services and flexible options for getting help at JMU.
-
JMU Account Info for Graduating Students
April 30, 2026: Graduating students will lose access to their JMU account in the Fall. Read the details about how to prepare for this change!
-
New Way to Get Tech Help - Coming This Summer!
April 30, 2026: Information Technology will replace the current IT Service Portal with a new website. Learn more about the pending changes coming this summer!
-
External Guest Access to Microsoft 365
February 10, 2026: Information Technology has update all documentation regarding how to share files or folders to guests outside of the JMU environment.
-
A New 'Help' Site Coming Soon
February 10, 2026: A new help website will be launched as part of the process of replacing Cherwell with TeamDynamix. Learn what to expect and when the change will take place.
-
Update Your Operating System
February 9, 2026: Information Technology will soon remove access to the JMU network on JMU-owned computers that have unsupported operating systems. Please check now if you will be affected!
-
Windows 11 Updates
January 16, 2026: The newest version of Windows 11 updates are coming. Find out when they are available and when they'll be enforced!
-
Changes Coming for Tech Help
January 14, 2026: With changes coming to IT's ticketing system, as well as a new IT Service Catalog, we want your input with an upcoming feedback session!
James Madison University
