• default image Email Banners Simplified
    February 12, 2024: Information Technology has recently removed a common gold banner that tagged on external emails.
  • default image New VPN for Remote Access
    December 12, 2024: Due to an announcement by Ivanti, JMU’s Virtual Private Network service must be quickly transitioned to a new product called Palo Alto GlobalProtect. Ivanti Secure Access will be decommissioned on January 6, 2025.
  • default image Responsible Storage Use - Remove Your Unused Files
    November 20, 2024: As JMU leans more into our cloud storage spaces, Information Technology is promoting more responsible storage use by asking all users to clean up unused or unneeded files.
  • default image New Storage Guidelines and Sensitivity Labels
    November 20, 2024: Information Technology recently released an updated University Data Storage Standard, as well as information regarding Microsoft's Sensitivity Labeling.
  • default image IT Test Scoring Service Updates
    November 18, 2024: This update includes information about Test Scoring Center operations during Fall 2024 final exams as well as the future of the service.
  • default image The New Okta Hardware Token (Yubikey)
    November 18, 2024: Your old Duo hardware token will not work with Okta. Learn how to obtain a new hardware token, known as a Yubikey, for use with Okta.
  • default image Have Questions About Okta?
    November 15, 2024: As JMU prepares to enroll more users into Okta, Information Technology wants to address several common questions regarding Okta and Okta Verify.
  • default image New Storage Limits in Microsoft 365
    October 22, 2024: Due to a recent Microsoft policy for educational customers, Information Technology is responding by implementing new storage limits for students, employees, and affiliates.
  • default image Data Retention, Access, & Privacy in Copilot and other Microsoft Tools
    October 18, 2024: In a recent message to employees, the AVP for Information Technology announces some new features of Microsoft Copilot and outlines access and privacy of data stored within all Microsoft tools.
  • default image Some devices incompatible with Windows 11
    October 9, 2024: Some devices will be incompatible with Windows 11, and Information Technology requests that any incompatible machine be replaced by June 2025.
  • default image Office 365 Apps update
    September 16, 2024: Information Technology has a few updates regarding a few Microsoft Office apps, including Microsoft Teams files and the Scheduling Poll.
  • default image Important: Microsoft Copilot with Data Protection
    September 16, 2024: Information Technology and JMU Libraries has important information regarding employee use of Microsoft’s generative Artificial Intelligence tool, Copilot.
  • default image Information Technology introduces StatusPage
    September 13, 2024: Replacing Computing Alerts, StatusPage allows you to see the current status of several major JMU IT systems.
  • default image Change to M365 Duo prompt on Oct 12
    September 9, 2024: JMU users will be required to use one extra click to start a Duo push when accessing Microsoft 365 applications.
  • default image Information Technology to launch new Knowledge Base
    September 6, 2024: JMU users can now search hundreds of help articles written by the IT Help Desk in a new, user friendly interface.
  • default image Microsoft Scheduling Poll
    August 14, 2024: Looking for a reliable way to schedule meetings without back-and-forth emails? Try using Outlook's new Scheduling Poll.
  • image Coming soon: Okta Verify to replace Duo
    August 13, 2024: Okta Verify will soon replace Duo as our multifactor authenticator. Learn what Okta is, who it affects, and what you have to do to get ready.
  • default image Change coming to network sign-in
    April 26, 2024: Employees or affiliates who connect to the JMU network with Ethernet cables will soon see a new login page.
  • default image Technology spring cleanup
    April 26, 2024: Information Technology encourages all employees to take time to review their technology use and consider moving files to the cloud.
  • default image ByteDance and Tencent applications prohibited
    April 26, 2024: Virginia law prohibits all JMU employees from using any application developed by ByteDance or Tencent on JMU devices or while connected to any state network.
  • default image Lab Location Changes Beginning Summer 2024
    March 13, 2024: Following the Spring 2024 term, Information Technology (IT) Lab Services will close two computer lab locations in Gabbin 203 and Moody 203.
  • default image Announcing Microsoft Copilot AI with Data Protection
    March 13, 2024: JMU Information Technology is pleased to announce that Microsoft Copilot is available to the university community with Microsoft’s commercial data protections.
  • default image New Teams Arrives at JMU
    March 13, 2024: Starting March 19th, all JMU users can begin using New Teams. Starting April 1, 2024, all remaining users will automatically switch over.
  • default image Year-End Technology Purchases
    March 13, 2024: Faculty and staff should submit any Technology Solution Requests for technology purchases no later than Friday, May 3rd.
  • default image MacOS Sonoma Has Arrived
    March 12, 2024: The latest version of MacOS, Sonoma, is now available for installation on JMU Macs through the JMU Self Service application. JMU departments should purchase replacements for any computers built before 2019.
  • default image Windows 10 End of Support in 2025
    March 12, 2024: Microsoft has announced that Windows 10 will reach end of support on October 14, 2025. JMU departments should purchase replacements for any computers built before 2019.
  • default image Introducing New Teams
    February 13, 2024: Information Technology will soon be pushing out the New Teams Experience to all of JMU, which includes several key improvements to the current Microsoft Teams application.
  • default image Adobe Sign and Microsoft 365
    February 13, 2024: Adobe Sign is JMU’s cloud-based, e-signature service that allows you to sign, send and track signature processes quickly and easily. Take advantage today!

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James Madison University
Wilson Hall
951 Madison Drive
Harrisonburg, Virginia 22807