Coming soon: Change to Duo prompt
Information Technology-Computing
What is happening?
Microsoft will soon begin enforcing a new multifactor authentication requirement to access its Microsoft 365 products. For JMU to stay compliant with these new requirements, you will notice a change in how a Duo push prompt is achieved when logging into Microsoft 365 applications.
Who does this affect?
Anyone at JMU who uses Duo for multifactor authentication, including employees, affiliates, students, and recent graduates.
What do I need to do?
Starting Sept. 28, whenever you attempt to log in to any Microsoft 365 application (office.com, Outlook, etc.), you will need to click on Approve with JMU Duo to initiate a Duo prompt to complete the multifactor authentication process.
Questions/concerns?
Please reach out to the IT Help Desk at (540) 568-3555 or helpdesk@jmu.edu.
