What to do if you did not receive your W-2

W-2 Reprint Information

If you do not receive your W-2 at your permanent home address within a reasonable amount of time, you can take the following steps to obtain another copy:

  1. Notify Payroll Services, preferably through email (payroll-operations@jmu.edu), that your W-2 has not reached your permanent address. List in the email your name, last four digits of your social security number and your current permanent address that should be on file.

  2. We will return an email immediately to you to let you know if your original W-2 was returned to us by the post office or if we did not have an accurate address for you.

NOTE: No reprints will be processed before February 11th. Any address corrections will need to be done in writing (through letter or secured email) or in person here in the Payroll Services Office to ensure confidentiality of information. Your name, last four digits of your social security number and your current permanent address that should be on file must be included, if you are corresponding in writing. If you are an active JMU employee, you may update your mailing address in MyMadison (under the "Employee" tab), as well as, view and print your W-2 online. If your W-2 was returned to us, we will re-mail the W-2 to your corrected address or you may pick it up from our office at 1031 S Main Street.

If your W-2 was not returned to us, we will re-print your W-2 and mail it to your corrected address or you may pick it up from our office at 1031 S Main Street. Re-prints will be done on at least a weekly basis beginning February 11th.  Should you have any questions, you can call our office at 540/568-6233 or email us at payroll-operations@jmu.edu.

General Guide to your W-2

The following is an explanation of each box which appears on your W-2 statement and what information is contain in that box.  If you have further questions or need other clarifications, contact the Payroll Services Office at payroll-operations@jmu.edu

a Employee's Social Security Number This should be an exact match with your Social Security Card. If there is a discrepancy, please contact Payroll.
b Employer's Identification Number JMU's Federal Tax Payer ID Number.
c Employer's Name and Address Employer who will be reporting this information to IRS, SSA, and Virginia.
d Control Number Not applicable to JMU at this time.
e Employee's Name This should be an exact match with your Social Security Card. If there is a discrepancy, please contact Payroll.
f Employee's address and zip code This is the last address on file with HR and Payroll. If this is incorrect, please send a written address change request to Payroll @ MSC 5706.
Box 1 Wages, tips, and other compensation Included: all wages, employer paid group term life in excess of $50,000 (Imp Life); graduate level tuition waivers; non-qualified moving expenses; personal use of employer provided automobile.
Not Included: amounts deducted for dependant care; medical reimbursement; pre-tax heath insurance; non-taxable qualified moving expenses; 403(b); 457 deferred compensation plans and pre-tax parking deductions.
Box 2 Federal income tax withheld Applicable federal taxes withheld from compensation reported in BOX 1, and submitted to IRS on your behalf, in accordance with your W-4 Employee Withholding Allowance Certificate on file with Payroll.
Box 3 Social Security wages Included: all wages, employer paid group term life in excess of $50,000 (Imp Life); graduate level tuition waivers; non-qualified moving expenses; personal use of employer provided automobile.
Not Included: amounts deducted for dependant care; medical reimbursement; pre-tax heath insurance; non-taxable qualified moving expenses and pre-tax parking deductions; taxable wages for tipped income.
Box 4 Social Security tax withheld Applicable FICA (OASDI) taxes withheld from compensation reported in BOX 3, and submitted to IRS and SSA on your behalf. The 2018 OASDI rate was 6.2% up to the Social Security Wage Base rate of $128,400.
Box 5 Medicare wages and tips Included: all wages, employer paid group term life in excess of $50,000 (Imp Life); graduate level tuition waivers; non-qualified moving expenses; personal use of employer provided automobile. Not included: amounts deducted for dependent care; medical reimbursement; pre-tax health insurance; non-taxable qualified moving expenses and pre-tax parking deductions.
Box 6 Medicare tax withheld Applicable FICA (MED) taxes withheld from compensation reported in BOX 3, and submitted to IRS and SSA on your behalf. The MEDICARE rate is 1.45% of the Social Security Wage Base rate. There is no maximum limit. Wages paid in excess of $200,000 are subject to an extra .9% MEDICARE tax.
Box 7 Social Security Tips Taxable OASDI wages for tipped income.
Box 8 Allocated tips Not applicable to JMU at this time.
Box 9 Advanced EIC payments Not applicable to JMU at this time.
Box 10 Dependant Care Benefits This reflects your pre-tax Dependant Care Contributions.
Box 11 Non-qualified Plans Not applicable to JMU at this time.
Box 12 See instrs. For Box 12 Please see the back of W-2 form copy C for details.
Box 13 Statutory employee Not applicable to JMU at this time.
  Retirement Plan This check box should be flagged if during anytime in the calendar year you were an active participant in any retirement plan established by the Commonwealth of Virginia. This includes the Virginia Retirement System, Optional Retirement, or a 403(b) annuity contract.
Box 14 Other BTHLT: Health Premiums Pre-Taxed
CVC: Combined Charitable Campaign Contribution
GLT: Taxable Graduate Level Tuition included in Box 1, 3 and 5.
Box 15 State/Employer's state ID JMU's State Tax Payer ID Number.
Box 16 State wages, tips, etc. See Box 1 Description.
Box 17 State income tax Applicable Virginia taxes withheld from compensation reported in BOX 1, and submitted to Virginia on your behalf, in accordance with your VA-4 Employee Withholding Allowance Certificate on file with Payroll.
Box 18 Local wages Not applicable to JMU at this time.
Box 19 Local income tax Not applicable to JMU at this time.
Box 20 Locality Not applicable to JMU at this time.

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