Why can’t I view my paychecks prior to 2010?

During the upgrade to 9.1, payroll data prior to 2005 was archived. The IRS does not require us to maintain payroll data beyond seven years. Therefore, paychecks older than seven years may have been archived and are no longer able to be viewed. Year to date totals are still available for all years back to 1996 and can be viewed by clicking the ”View YTD Balances” link under the Employee Payroll and Banking group in MyMadison, Employee tab.


When I click “View Payslip”, I am presented with a list of paychecks to select from. Why can’t I click on the boxes under the PDF File column?

The PDF file functionality is the format which the Payslip is presented. Click on “View Paycheck” for the desired date you are interested in.


How do I print my paycheck?

  • WINDOWS PC Users
    • In Internet Explorer:
      1. Chose the payslip you wish to print by clicking on “View Paycheck”. The payslip is presented as a .pdf.  You may need to click on the ‘Options’ button and choose ‘Trust this source every time’
      2. Click on the printer icon in the upper left
      3. The print window will appear in which you may choose your printer and click the ‘Print’ button.
    • In Firefox:
      1. Chose the payslip you wish to print by clicking on “View Paycheck”. The payslip is presented as a .pdf.  You may need to click on the ‘Options’ button and choose ‘Trust this source every time’
      2. Click on the printer icon in the upper right
      3. The print window will appear in which you may choose your printer and click the ‘Ok’ button.
    • MAC Users
      • In Safari:
        1. From the menu, click on “File”, then click on “Print”.
        2. Click on the “Print” button.
      • In Firefox:
        1. Chose the payslip you wish to print by clicking on “View Paycheck”. The payslip is presented as a .pdf.  You may need to click on the ‘Options’ button and choose ‘Trust this source every time’
        2. Click on the printer icon in the upper right
        3. The print window will appear in which you may choose your printer and click the ‘Ok’ button.

Who do I contact if I have additional questions?

For Paycheck questions, contact Payroll Services at 540-568-6233 or payroll-operations@jmu.edu


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