First time signing up for an activity at UREC, need to cancel a registration, or want to learn what a "no-show" is? You're in the right place.

Have questions or running into issues? Contact UREC at 540-568-8732. 

Not sure if you have eligibility to register for programs? View UREC membership information.

How to Register Online

Register for programs and services online at (this includes Group Exercise classes, Intramural Sports, and many services).

Current JMU students, faculty, staff, affiliates, emeriti: Use your JMU e-ID and password to login. Your e-id is what comes before your or email address. If you forget your JMU password, contact the JMU Help Desk at 540-568-3555 as UREC cannot assist with your password issues.

To view your current program registrations, click here. See the directions below if you need to cancel your registration.

Don't have a JMU e-ID or password? Certain UREC programs are open to the public, including Camp UREC and Swim Lessons. More information related to creating an account can be found on the Log In page. Please note if you have a JMU e-ID and create a new account, this may lead to registration issues. 

In-Person and Phone Registration

Register for any UREC activity in person at the UREC Welcome Center. 

You may pay for any fee-based programs in-person at UREC using FLEX only. For more information about FLEX, visit Campus Card Services. There is a DART machine located in the UREC lobby that participants can utilize to deposit money into their FLEX account, purchase a DART card for one dollar ($0.75 for the card and $0.25 credit put on the card), and put money on a DART card to use for FLEX charges.

UREC can assist with registration over the phone at 540-568-8737 during operating hours. Payment cannot be taken over the phone, this must be done online or in-person.

Cancellation Deadlines and Instructions

We're sorry you can't make it! By canceling your registration as early as possible, you open a space for another person to participate in your place and UREC can prepare for the accurate number of attendees.

The following cancellation deadlines are currently in place:

  • UREC Athletic Training Bookings - by the start of your booked appointment time
  • UREC Group Exercise Classes - 2 hours in advance
  • Non-fee UREC Fitness, Aquatics, Wellness and Adventure Activities - 2 hours in advance 
  • Fee-based programs (such as Adventure Trips, Personal Training, Small Group Training, etc)  - please see UREC's refund policies

How to Cancel a registration for an activity (Group Exercise class, adventure trip, cooking class, etc):

  • You can cancel online at following these instructions or you can visit or call the UREC Welcome Center at 540-568-8734.
  • Issues with Canceling? If you run into issues with the cancelation, this may be due to the browser cache needing to be refreshed. Clear your cache or hold the CTRL key and refresh the page.
No-Show Policies

If you do not cancel and do not arrive on time, you are considered a "no-show" participant.

If you no-show three times in one semester, you will lose your online registration privileges for the remainder of that semester.


For courses with fees, see course information for refund deadlines. For your refund request to be considered, you will need to contact the UREC professional staff member who oversees the program by the deadline:

If you are unsure of who to contact, you can contact the UREC Welcome Center (540-568-8734) or the Assistant Director for Member Services for assistance.

Please allow one week for approved refunds to reimburse your credit card. A $50 fee will be assessed for any check returned by the bank.

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