For a smooth room change, students should take the following steps:

  1. If you are having a roommate conflict, please contact your RA or Hall Director for assistance in resolving your conflict. A room change may not occur until the conflict is addressed by hall staff.
  2. If your conflict is not resolved by hall staff or your move does not involve a conflict, complete the Room Change Request Form through the Online Housing System.
  3. The Housing Office will respond to the student via their JMU e-mail address.  If a room change offer is able to be made, the student will be given information about the potential new roommate. They are asked to meet the potential new roommate before accepting or declining the offer.
  4. If the student accepts the room change offer, they will receive an authorization email and be given access to their new building. If the student declines the offer they should contact the Housing Office to receive another room change offer. 
  5. Once the room change offer has been accepted, the student needs to schedule a meeting with the new Hall Director to complete a Room Condition Form and receive a key. The student can then move their belongings into their new room assignment.
  6. It is important to schedule a meeting with the original hall director to complete and sign a Room Condition Form and return keys after the student removes all belongings from his or her original room assignment. Failure to officially check out may result in financial charges to your student account.

Direct Switches of Room Assignments

A direct switch involves two residents of the same hall exchanging room assignments. Hall Directors have the authority to approve direct switches. Room changes into vacant spaces or any other hall must follow the Room Change guidelines outlined above.

Unauthorized Room Changes

Room changes cannot be made without proper authorization. Students may be fined for unauthorized room changes and must return to their original room assignments.

Room Change Freezes

Room changes do not occur the first two weeks and the last two weeks of each semester. There is a freeze applied to all requests.

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