Vehicle Fueling

Motor Pool service attendants will fuel and inspect vehicles prior to vehicle pickup. However, fuel should be checked prior to leaving by the customer. Customers are furnished a fuel credit card with the issuance of the vehicle keys. These fuel credit cards are to be used for gas purchases during travel. Regular 87 octane gas must be used when fueling. Under no circumstances should premium gasoline be used in fueling vehicles. In-store purchases cannot be purchased with the fuel credit cards. These in-store purchases must be made with cash or personal debit and/or credit cards.

Special Amenities

  1. We offer an ADA compliant vehicle for transporting the disabled, including a wheelchair lift equipped bus. This bus will accommodate two wheelchair passengers and sixteen additional seated passengers. We have a qualified staff of chauffeurs that have trained in special handling of these customers.
  2. The Transportation Department has "Garmin" portable navigation systems (GPS) for use by our customers upon request.
  3. The Transportation Department offers cleaning and detailing of James Madison University departmental vehicles. The customer will need to call 8-6208 to inquire or schedule these services.

Emergency Breakdowns and Accidents

Motor Pool customers are provided a Best Roadside Service card in the key packet received when the JMU Motor Pool vehicle is picked up. This card is only available for use with JMU Motor Pool vehicles.

The Commonwealth of Virginia’s Risk Management plan applies to any accident, regardless of damage or location, including private property, involving:

  • A JMU driver, in a JMU owned vehicle is involved in an accident where a non-JMU owned vehicle or non-JMU owned property is damaged and/or there is physical injury involved.
  • A JMU driver, while conducting official university business/travel, is involved in ANY accident involving a rental vehicle (even if no other vehicle is involved.)  This coverage would also include any damage, theft of breakdown of a vehicle rented by the university, which occurs while the vehicle is under our care.

An accident pack with all necassary paperwork is included in every JMU owned vehicle.

Damage to a vehicle of less than $1000.00 not mentioned in the damage section of the pre-trip condition assessment will be the responsibility of the operator and repairs will be billed to the department’s org, unless the damage is covered by another party’s insurance.

The approver must have signature authority on the billable organization code listed on the vehicle rental request. 

Vehicle Rates as of 06/01/2019

Vehicle Group Per Mile Cancel/
No Show
Per Day
Hourly Rate
Sedan Alternative Fuel $0.30 $35.00 $35.00 N/A
Sedan - Midsize $0.26 $26.00 $26.00 N/A
Sedan - Full size $0.30 $30.00 $30.00 N/A
Van - 07 Passenger $0.38 $38.00 $38.00 N/A
Van - 12 Passenger $0.60 $45.00 $45.00 N/A
Van - Cargo $0.60 $45.00 $45.00 N/A
Truck - Light Duty $0.60 $45.00 $45.00 N/A
SUV - Small $0.56 $41.75 $41.75 N/A
SUV - Full $0.57 $45.00 $45.00 N/A
Trip Bus* $2.25 $340.00 $340.00 $53.00**
Coach Bus* $3.75 $600.00 $600.00 N/A
Chauffeurs $18.60***
*Motor coach and bus trips are billed on a per day basis, depending on which is greater that day, the mileage rate or the day rate, except when the hourly rate for bus shuttles is selected. AiM is designed to bill for a trip based on the leave date and time and return date and time as a whole.
**Hourly rate will be charged for any trip bus used for shuttle purposes, in the city of Harrisonburg. Rate does include chauffeur.
***Minimum of 4 hours per trip charge.

Helpful Links

Reporting an Accident

VA Driver's Manual

VA Commercial Driver's Manual

Non-University Passenger Waiver Form

Assumption of Risk

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