FLEX is a declining balance account that connects you with the JMU campus community. Similar to a checking account, purchases are deducted automatically and the balance is displayed after each transaction.

Advantages of FLEX:

• Use in many on and off campus locations
• No monthly service charges
• No need to carry cash - access with a swipe of the JAC
• Can't be used if your JAC is reported stolen
• Unused balance carries from year to year
• A 5% discount in JMU Dining Service Operations (excludes East Campus Dining Hall and West Campus Dining Hall)

Difference between FLEX and Dining Dollars Gold:

• FLEX can be used both on and off campus for a variety of activities while Dining Dollars Gold can only be used for dining on campus
• FLEX transactions incur normal sales tax while Dining Dollars Gold transactions do not incur any sales tax

The duration of the FLEX and Dining Dollars GOLD accounts shall be from the opening date of the account until one of the following occurs:

1. The account funds are depleted.
2. A subsequent deposit or other circumstance result in a superseding account.
3. Two semesters pass in which no transaction takes place within the account. (Refer to "Inactive Student Accounts" section below). 

A Dining Dollars account is established with the purchase of any resident or commuter meal plan, and shall remain open until one of the following occurs:

1. The account funds are depleted.
2. At the conclusion of the spring semester, any unused balance will be forfeited.

A FLEX account may be opened by any student, faculty or staff member associated with JMU. A standard Dining Dollars account now comes with all meal plans purchased by resident and commuter students. Dining Dollars GOLD accounts may be opened by any JMU student.

Upon the customer's initial deposit which opens an account, the university will establish an electronic account balance in the customer's name and validate the customer's university access card for use in the electronic card readers. The customer may then use these funds for purchases where FLEX, Dining Dollars and Dining Dollars GOLD are honored. Purchases will not be allowed with a malfunctioning card.

Lost or damaged cards will be replaced by Card Services upon the customer's or university official's request. Such replacements will be made in accordance with current policies regarding card replacement. In most cases, the customer will be charged a replacement fee.

Customers are responsible for safeguarding their own university access card. Should the card become lost or misplaced accidentally or by theft, the university assumes no responsibility for illegitimate withdrawals from the customer's account prior to the customer notifying Card Services during its normal business hours. During non-business hours, campus police and public safety should be notified. Upon notification, the account will be deactivated until the rightful owner has a new card made.

At any time, card holders may request to have funds from their existing FLEX or Dining Dollars GOLD account transferred to the existing account of another card holder with no service charge. Dining Dollars accounts are not transferable.

Should two semesters pass in which no transactions take place in a FLEX or Dining Dollars GOLD account, and there is a remaining balance, the university will refund the remainder through the University Business Office.

1. Students log in to their MyMadison account. 
2. Click on the Student tab and then click on the Student Center button. Scroll to the Finances section and select M3 - My Student Account.
3. Once in M3, click on the Make a Payment tab on the left side of the screen. Scroll down to the bottom of the page and select JACard.
4. Select FLEX Deposit.
5. A section will appear on the right side to complete. Enter the amount you wish to deposit to the FLEX account. Click Add to payment. 
6. Click Pay Now on the next screen.
7. On the next screen, you will see what you just added. If it is correct, scroll to the bottom of this page and select the gold Checkout button.
8. Add or use a saved payment method and follow the prompts until you reach the confirmation screen. 
9. Funds will be available on your JACard to use on the following business day.

If you have any questions, call the University Business Office at 540-568-6505 or email ubo@jmu.edu.

1. Authorized Users log in to the M3 Authorized User Portal.
2. Once in M3, click on the Make a Payment tab on the left side of the screen. Scroll down to the bottom of the page and select JACard.
3. Select FLEX Deposit
4. A section will appear on the right side to complete. Enter the amount you wish to deposit to the FLEX account. Click Add to payment. 
5. Click Pay Now on the next screen.
6. On the next screen, you will see what you just added. If it is correct, scroll to the bottom of this page and select the gold Checkout button.
7. Add or use a saved payment method and follow the prompts until you reach the confirmation screen.  
8. Funds will be available on the student's JACard to use on the following business day.

If you have any questions, call the University Business Office at 540-568-6505 or email ubo@jmu.edu.

1. If you are not an Authorized User on the student's account, add funds by going to the M3 Guest Portal. You will need the student's 9 digit student ID number and their last name. 
2. Once in M3, scroll down to the bottom of the page and select JACard.
3. Select FLEX Deposit
4. A section will appear on the right side to complete. Enter the amount you wish to deposit to the FLEX account. Click Add to payment.
5. Click Pay Now on the next screen.
6. On the next screen, you will see what you just added. If it is correct, scroll to the bottom of this page and select the gold Checkout button.
7. Add a payment method and follow the prompts until you reach the confirmation screen.  
8. Funds will be available on the student's JACard to use on the following business day.

If you have any questions, call the University Business Office at 540-568-6505 or email ubo@jmu.edu.

Faculty and Staff have two options for depositing to FLEX:

• Online through the MyServices tab in MyMadison
• Payroll deduction

Online Instructions:

1. Log in to MyMadison and click on your MyServices tab. Then click on the JACard Online arrow. 
2. On the left, click on Deposit to JACard.
3.  Enter in the amount and enter a receipt email. Click Continue to Payment.
4. Click the Checkout with card button. 
5. Enter in your email and phone number. Then enter in your credit card and billing address information. 
6. Please note that during the processing of your deposit you should not hit the back button on your browser or reload the page as this may cause the transaction to be processed multiple times. If you encounter any issues or have questions please contact 540-568-6446.