TD2343

Note: This workshop is capped at 15 participants.

Total Workshop Time: 1.5 Hours

Pre-requisites: None

Description:

Every supervisor dreams of a high-performing team where things just "click," and people work to accomplish goals beyond the status quo. If you want to have a team where acceptance, belonging and contributions are valued, and productivity and morale are high, come to at least five of the seven workshops drawn from the Manager Moments series produced by Media Partners.

Session #5: Nobody likes conflict, but if it goes unresolved, it can end up affecting the whole team, not just those involved.  Take this course to learn how to effectively mediate a dispute between team members to ensure a positive work environment.  

After completing this workshop participants will be able to:

• Create a physically conducive environment for mediation
• Maintain control of the conversation
• Facilitate collaboration between team members
• Provide guidance for members to resolve disputes independently

Facilitated by: Patrick Frances, Assistant Director of Educational Programs, and Lindsay Stebbins, Assistant Director of Restorative Practices