Overview
eMarket is a registration site designed to accept credit card payments for approved activities and events. Departments that would like to accept online credit card payments for conference registrations, workshop registrations, etc. may submit an approval request to determine if eMarket is acceptable for their needs. The approval process begins by completing the Business Activity Synopsis and the accompanying Cost Benefit Analysis (CBA). After the activity/event has been approved by the AVP for Finance, an eMarket Request Form must also be completed and approved by the AVP for Finance. The approved eMarket Request Form must be sent to the University Business Office at MSC 3516 a minimum of 30 days prior to the payment acceptance start date. All forms that must be completed can be found below.
Additional questions about eMarket? Do you have questions about its capabilities? Click here for an example eMarket.
For more information, please contact our emarket specialist at (540) 568-3523 or ubo-charges@jmu.edu
UBO Responsibilities
- Set up the activity/event using information from the eMarket Request Form
- Make changes to the activity/event as requested by the department via email
- Provide department with the URL to be placed on the department's webpage
- Provide department with login information to reports
- Deposit funds collected to the department's account and provide backup documentation
- Process refunds to customers as requested by the department via email
Department Responsibilities
- Complete and submit the eMarket Request Form 30 days prior to the payment acceptance start date
- Link the departmental webpage to eMarket (link will be provided by UBO)
- Log into eMarket daily to pull new orders (login information will be provided)
- Fulfill orders
- Email the University Business Office regarding changes needed or to inactivate an activity/event
- Email the University Business Office to issue a refund to a customer
- Reconcile deposits against your departmental budget
- Provide assistance and answer all customer questions
eMarket Forms
All Business Synopsis Forms must be completed in addition to the eMarket Request Form if you wish to collect credit card payments for an activity/event.
•Business Activity Synopsis CBA Form
•Business Activity Synopsis Form
•eMarket Request Form
•eMarket Request Form Instructions
•eMarket Department Manual