The office of University Communications and JMU Public Safety have an established protocol for emergency communications that employs a constellation of platforms. This includes the website-wide emergency notification space (currently activated as the home for all COVID-19-related communications from the university about operations and public health), emergency push notifications via text and mass emails. JMU will also implement use of the third-party mobile apps LiveSafe (for students) and WorkSafe (for employees).

In addition, annual training programs from the UHC will be elevated to university-level communication channels.

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