JMU returned to in-person learning on October 5.

Further details of the 2021 Spring Return Plan can be found here.

Find more Frequently Asked Questions in the "Student Info" section in the navigation to the left.

Questions? Please review our FAQ section. Answer not found? Email our HELPline at

Due to greatly reduced call volume, beginning November 21 the HELPline will be monitoring electronic submissions only. Please email or use the form below to submit your questions. Emails will be monitored 10am - 5pm EST Monday through Friday.

You may also submit a new question online:
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