Additional Resources and Information
The FAQ pages, available from the menu on the left, are updated often. The answers to your questions are typically available on the numerous web resources available across the JMU website.
If you are unable to find the information you seek, please contact the university offices listed below.
For Current Students and Families
Academic Accommodations
If you are new to ODS, please follow the instructions found at “Getting Started with ODS” located here.
Office of Disability Services, disability-svcs@jmu.edu, 540-568-6705
Academic Affairs (Online Learning, Academic Calendar)
Office of the Provost, AcademicQuestions@jmu.edu, 540-568-6616
Class Schedules
Students should contact their academic adviser, academic unit head or program coordinator directly with questions. A student’s academic advisor’s name and contact information can be found in MyMadison.
Dining Services
Dining Services, dining@jmu.edu, 540-568-6751
Financial Aid
Office of Financial Aid and Scholarships, fin_aid@jmu.edu, 540-568-7820
Mental Health and Wellness
JMU Counseling Center, Contact Information, 540-568-6552
On-Campus Living
Office of Residence Life, res-life@jmu.edu, 540-568-4663
Off-Campus Living
Office of Off-Campus Life, ocl@jmu.edu, 540-568-6071
Student Health (Medical Care)
University Health Center, Contact Information, 540-568-6178
Study Abroad and International Programs
Center for Global Engagement, cge@jmu.edu, 540-568-5209
Tuition and Fees
University Business Office, ubo@jmu.edu, 540-568-6505
University Recreation
University Recreation Center, urec@jmu.edu, 540-568-8732
For Faculty and Staff
Employee Assistance Program (EAP)
All health plans offered to state employees and their dependents have Employee Assistance Programs. Contact information is here.
Online Teaching Resources
JMU Libraries Learning Technology Services, letsupport@jmu.edu, 540-568-5312
Vulnerable (at-risk) Staff and Faculty
Full-time employees may contact their Benefits Specialist according to their last name:
A-E: Kristi Moon, moonkd@jmu.edu, 540-568-3728
F-L: Reagan Neese, neeserw@jmu.edu, 540-568-3974
N-Z: Amie Loving-Harpine, lovingam@jmu.edu, 540-568-4495
For Prospective Students and Families
Admissions
Office of Admissions, admissions@jmu.edu, 540-568-5681
For Alumni, Parents and Friends of the University
JMU Alumni Association
Office of Alumni Relations, alumni@jmu.edu, 540-568-6234
Parent Relations
Office of Parent Relations, parent@jmu.edu, 540-568-3190
For Media/Reporter Inquiries
University Spokesperson
Mary-Hope Vass, vassmg@jmu.edu, 540-568-7487
Still Need Help?
Academic Concerns
Students with questions about courses or other academic issues can contact
AcademicQuestions@jmu.edu.
Student Affairs Concerns
Students with questions about issues related to student life can email vpstudentaffairs@jmu.edu.
General Concerns
If you cannot find the information you need in the FAQs, email stopthespread@jmu.edu.
