General Orientation Questions

 Is there an admissions counselor or representative for my state/area?

Yes, visit the admission counselors’ website to determine the JMU representative in your area.

 How do I find my student ID number?

Log into MyMadison with your eID and password. Click on the "student" tab at the top of the screen, then select "student center" located in the middle of the screen. Your nine digit ID number will be listed at the top of the student center page.

 What does the $180 Orientation fee cover? When is it due?

All university financial accounts for first-year and transfer students will automatically be charged the $180 Orientation fee. The fee covers all Orientation programs, preparation and materials. You do not have to pay the Orientation fee at this time. However, if you have an installment payment plan through Madison Money Manager, you should make sure your annual budget includes this charge. All students are charged the Orientation fee whether or not you choose to attend Orientation programming.

 What are the dates for Orientation?

Please refer to the Orientation homepage for specific program dates.

 How will I make a reservation for Orientation?

Log in to The One Book website to complete the Orientation Reservation & Declaring a Major step. During this step you will be given the option to declare your major and select a date based on your declared major. Your reservation is complete once you finish all sections within the step and select submit. Your status should update to complete and you will receive a confirmation email. Please print a copy for your records. Be sure to attend Orientation on your scheduled day to ensure you receive the best possible experience.

 What if I want to declare a major that is different from the major I listed on my JMU application?

That's fine! The major you indicate on the Orientation Reservation & Declaring a Major step will be your JMU declared major.

 I have already submitted my Orientation reservation through the steps. Can I still change my major?

You may edit the Orientation Reservation & Declaring a Major step to change your declared major through the One Book website until three-five business days prior to your scheduled orientation date.

At that time, change of major requests must be sent through the Send a Message tab at the top of the One Book website. In your request, include your full name, the major selected on your original reservation and the new major you would like to declare.

 I am interested in two majors, which do I declare on the Orientation Reservation & Declaring a Major step?

You may only declare one major at this time. Please inform your advisor during Orientation that you have an interest in pursuing two majors. Your advisor will help you determine the best time to add a second major.

 I am interested in a pre-professional program (such as pre-med or teacher education). What should I do?

Select your desired pre-professional or teacher education program in the pre-professional section on the Orientation Reservation & Declaring a Major step on the One Book website, under the Declare your Major task list item. If you are interested in the teaching professions, use your One Book to ensure you select the correct major.

 Can my family attend Orientation?

Yes, families and/or guests are encouraged to attend Orientation. We have specific programming for them throughout the day.

If the student is unable to attend, families or guests are still welcome and encouraged to come to Orientation. However, families or guests will not be able to finalize class schedules for the student or meet with an advisor. Students must add these guests on the Orientation Reservation & Declaring a Major step on the One Book website, and should also send Orientation a message noting the day they will be attending. Use the Send a Message tab at the top of your One Book steps.

 What are some other transportation options to and from campus? What are nearby airports, bus and/or train stations?

Visit the Transportation website for up to date information about getting around Harrisonburg, as well as information about nearby airports and train stations.

Questions from Transfer Students

 When will I receive my One Book?

Orientation will start mailing Transfer One Books beginning in April to all transfer students admitted for the summer and fall terms. If you do not receive a Transfer One Book by May 1, please contact our office via email or at 540-568-1787. Orientation will begin mailing Transfer Mailers in October to all transfer students admitted for the spring.

 What if I am unable to attend Transfer Orientation?

All students are expected and encouraged to attend their virtual orientation. Springboard is full of opportunities for you, as well as your family and guests to discover everything that JMU offers. It's your opportunity to virtually meet with your academic advisor, ask questions and complete your class enrollment! If you are unable to attend, please select Unable to Attend in the Orientation Reservation & Declaring a Major step.

Students who do not attend Orientation may not have another opportunity to meet with their academic advisor or complete their class enrollment. Please note that all incoming student accounts are billed the $180 Orientation fee, whether or not students attend Orientation.

 Who is my advisor?

Students will be assigned an advisor upon completion of the Orientation Reservation & Declaring a Major step on the Transfer One Book website. 

 When and how do I enroll in classes?

You will be assigned an enrollment appointment that will be viewable in your MyMadison starting on May 24 if you have completed your Orientation Reservation & Declaring a Major step. Most enrollment appointments begin on May 26 and you should be ready to enroll at that time.

 Do I have to declare a major now?

If you have over 30 transfer credits you must declare a major now. If you have questions about the major you are interested in, please refer to the website of the major you are interested and also review the Explore Majors page.

 Do I need to bring an official transcript to Orientation for my advising session?

An unofficial transcript is acceptable for Orientation, however, you must send your final transcript to the JMU Office of Admissions.

 How do I get information about living on campus?

After you log in to complete your Transfer One Book steps, please refer to the Housing Search step. Visit the ORL website for additional information.

 When will I receive information about my residence hall assignment?

Roommate information will be sent out to students to their Dukes email address. The information will include their building location and room number, roommate information, and move-in date.

 If I am living in a residence hall, am I permitted to have a car on campus?

You are permitted to have a car on campus, but you must purchase a parking permit. For more information on parking policies, please visit their website. Students living off-campus must obtain a parking permit for commuter parking.

 If I choose to live on campus, when will I move into my residence hall?

Please follow the instructions in the email that you receive from ORL.

 What meal plan do I have?

You will select an on-campus meal plan when you sign your housing application. Commuter students may purchase a meal plan each semester and do not have the ability to change their meal plan choice through MyMadison. Get more information from the Meal Plan Information step within your Transfer One Book.

Questions from First-Year Students

 When will I receive my One Book?

Orientation will start mailing One Books mid-March to all first-year students with a paid tuition deposit. As deposits are received and posted to students' accounts, One Books will continue to be mailed on a rolling basis. If you do not receive a One Book by May 15, please contact our office at orientation@jmu.edu or 540-568-1787. Please allow three weeks for delivery time after you have paid your tuition deposit.

 Does it matter what day I attend Summer Springboard?

Yes. Summer Springboard is major-specific; therefore, date availability is based on your declared major submitted through the Orientation Reservation & Declaring a Major step. Once your reservation is complete, a confirmation email is sent to your JMU email account. It is important to attend Summer Springboard the date you reserved so we can provide you programming and advising for your major.

 What if I am unable to attend Summer Springboard?

Students are expected to attend their virtual Summer Springboard. It is your opportunity to meet virtually with your advisor, ask questions and finalize your fall class enrollment. Springboard is full of opportunities for you and your family and guests to discover everything JMU offers. If you are unable to attend, please select Unable to Attend in the Orientation Reservation & Declaring a Major step.

Even if you are not able to attend virtaul Summer Springboard you should still go to the One Book website and complete all the steps by the stated deadlines. This information is crucial for enrollment at JMU.

Students who do not attend Summer Springboard may not have another opportunity during the summer to meet with their academic advisor or finalize their fall class enrollment. No changes may be made to class schedules until 1787 August Orientation.

 Who is my advisor?

You will receive an email from your advisor one week prior to scheduled enrollment appointments. The advisor will give students contact information so he or she can be of service during class enrollment. Students will then meet with their advisor at Summer Springboard to confirm class schedules. An advisor may be reassigned without notice to accommodate change of major requests. Students may confirm their current advisor in the Student Center of MyMadison.

 Will I schedule my fall classes during Summer Springboard?

No. Prior to attending Summer Springboard, you will enroll in your classes based on your printed 1st Semester Enrollment Worksheet. Refer to the One Book steps for further instructions and deadlines. It is important that you attend Summer Springboard to meet with your advisor for a group advising session and to make any necessary changes to your fall class schedule.

 How do I get information about living on campus?

The One Book is full of information you need to know about Residence Life including completing your Housing Contract, Learning Communities, descriptions of each residential area on campus, shopping tips, and necessities for residential living.

 Am I permitted to have a car on campus?

You are not permitted to have a car on campus.

 What date do I move into the residence halls if I am a fall athlete?

This depends on the particular sport. You will learn more from your coach.

 What date do I move into the residence halls if I am a member of the Marching Royal Dukes?

You will receive information from the Marching Band office regarding move-in times.

 What meal plan do I have?

You will select an on-campus meal plan when you sign their housing contract. Please follow instructions on the View or Change Your Meal Plan step if you need to make changes. Commuter students may purchase a meal plan each semester and do not have the ability to change their meal plan choice through MyMadison.

Virtual Springboard Questions

 Will there still be an orientation fee?

Yes, in person and virtual programs require resources. The Orientation fee encompasses your One Book, Summer Springboard and 1787 Weeks of Welcome and all of the resources needed to run those programs.

 Do I still have to attend Summer Springboard?

Yes, Orientation has programs and activities planned for you to connect with your peers, meet the Orientation Peer Advisers or Transfer Orientation Peer Advisers, learn about college expectations and review advising and enrollment. You will attend Summer Springboard virtually on the day you reserve through your One Book steps, more information about the schedule will be available within your steps soon.

 Since Summer Springboard is virtual, can I reserve an Orientation date that my major is not scheduled for?

Summer Springboard is major-specific; therefore, date availability is based on your declared major submitted through the Orientation Reservation & Declaring a Major step. It is important to attend the date you reserved so we can provide you programming and advising for your major.

 Will there be programing for families?

Yes, we will provide important information and opportunities for families and guests to participate in Orientation programming. More details and information about the family guest programs offered will be posted in May.

 Can I take online classes during the summer?

Please reach out to Career and Academic Planning at firstyearadvising@jmu.edu to get more information on summer class enrollment.

 Will 1787 programming still occur?

Yes, we have not currently made any changes to the 1787 Weeks of Welcome schedule and are excited to welcome students to campus in August. We are excited to meet you during 1787 Weeks of Welcome! We will have a variety of programs planned to help prepare you for the first day of classes, acclimate you to campus and connect you to your peers.

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