Return to Workplace Guidelines

LAST UPDATED: July 2, 2020, 1:30 p.m.



James Madison University’s policies and protocols for responding to the COVID-19 pandemic are primarily informed by our desire to protect the safety and the well-being of our staff, faculty, students, and the community members with whom we interact. Secondarily, it is informed by our well-established mission and values.

We are all in this together; however, guidelines that take a one-size fits all approach may be too rigid for a place like JMU, which is made up of many diverse departments that have different needs. Differences in unit missions, workforce demographics, facilities, and resources will influence and be a factor in some decisions as operations resume.

JMU’s return-to-work guidelines are intended to be aligned and consistent with local and state guidance. JMU will also follow recommendations from the federal government including the Centers for Disease Control and Prevention (CDC), and the Commonwealth of Virginia, including the Virginia Department of Health (VDH).

The collective knowledge and understanding of the COVID-19 virus continues to evolve, and JMU’s policies and plans will have to be updated as necessary as more information becomes available.



All staff and faculty are expected to fully comply with the policies, protocols, and guidelines outlined in this document. 


Staff and faculty who have been instructed to return to their workplace must conduct symptom monitoring every day before reporting to work. All staff and faculty must be free of any symptoms potentially related to COVID-19 to be eligible to report to work (unless such symptoms are due to an existing known health condition such as seasonal allergies).

At this time, these symptoms include one or more of the following:

      • Cough
      • Unusual shortness of breath or difficulty breathing
      • Fever of 100.4 or above (We encourage faculty and staff to take their temperature prior to reporting to work)
      • Chills
      • Repeated shaking with chills
      • Runny nose or new sinus congestion
      • Muscle pain
      • Headache
      • Sore throat
      • Fatigue
      • New gastrointestinal symptoms
      • New loss of taste or smell

If you experience symptoms, inform your supervisor. You may be asked to return home. As with any illness, sick leave will apply in these cases.

Vulnerable (at-risk) Staff and Faculty

According to the CDC, individuals with certain conditions may have a higher risk for COVID-19 infection. Those conditions may include:

      • Older adults (aged 65 years and older)
      • People with HIV
      • Asthma (moderate to severe)
      • Chronic lung disease
      • Diabetes
      • Heart conditions
      • Liver disease
      • Chronic kidney disease being treated with dialysis
      • Severe obesity
      • Being immunocompromised

If you feel that you are part of this at-risk group, we encourage you to self-identify to your supervisor. It is not necessary that you disclose any health condition. Your department can then work with you in an effort to reduce your risk of exposure while making sure important work continues and JMU complies with relevant laws such as the Americans with Disabilities Act and the Age Discrimination Employment Act.

At-risk staff and faculty who have been instructed to return to work on site and have concerns about doing so due to a medical condition that places them in a higher risk group or those who wish to seek ADA Reasonable Accommodations should contact the appropriate HR Benefits Specialist based on the first letter of their last name:

Full-time employees may contact their Benefits Specialist according to their last name:


Kristi Moon



Gina Maggio



Amie Loving-Harpine


(Specific information about health condition may be required when speaking to a benefits specialist. All health-related information is kept strictly confidential)

Supervisors of vulnerable or at-risk staff and faculty who wish to return to work should implement increased measures to protect such staff and faculty when they are working on site, which could include isolated workstations, additional personal protective equipment (PPE), modified schedules, etc. See these sections: Personal Safety Practices, Physical Distancing, Guidance For Specific Workplace Scenarios.


JMU will align its need for on-site staffing with the need for public-facing services and in consideration of the unit being opened in accordance with the Governor’s Executive Order 61 (2020) and any updates or new executive orders that follow.

JMU will phase a return of staff and faculty over time in a coordinated process to ensure appropriate physical distancing and availability of PPE.

JMU will continue to assess expanded staffing based on mission-critical operations, ability to control and manage specific work environments, and the necessity to access on-site resources. These decisions, once approved, will be communicated through the vice presidents, deans, AVPs, directors, and department and academic unit heads.

The need to reduce the number of people on campus (density) to meet physical distancing requirements may continue for some time. Staff and faculty members and/or work units that can continue to effectively work remotely may be allowed to continue to do so until restrictions are eased for larger gatherings, with supervisor approval.

Expanded staffing will be tightly controlled and coordinated to mitigate potential risks and enhance the safety of faculty and staff, as well as the communities we serve. Once decisions to expand on-site staffing in certain areas have been made, staff and faculty should follow the policies and protocols detailed in this guide for returning to work on campus.

As staffing on-site increases and operations expand, JMU will closely monitor and assess the potential spread of the virus, as well as existing policies and procedures to mitigate it. If localized outbreaks emerge, tighter restrictions and reduced staffing may need to be re-implemented.

Once the Commonwealth of Virginia deems that it is safe for employees to fully return to work, all employees should report to work unless an approved telework agreement is in place. 


Directors should work with all faculty, staff, and supervisors to determine which staffing options can be utilized to maximize the safety and well-being of all employees. We urge flexibility given the evolving nature of this situation.

Remote Work

Those who can work remotely to fulfill some or all of their work responsibilities may be allowed to continue to do so in order to reduce the number of individuals on campus and the potential spread of the COVID-19 virus. These arrangements, which should be approved by the employee’s immediate supervisor, can be done in a full or partial day/week schedule as appropriate.

Alternating Days

To limit the number of individuals and interactions among those on campus, departments should schedule partial staffing on alternating days. Such schedules will help enable physical distancing, especially in areas with large common workspaces.

Staggered Reporting/Departing

The beginning and end of the workday typically bring many people together at common entry/exit points of buildings. Staggering reporting and departure times by at least 30 minutes will reduce traffic in common areas to meet physical distancing requirements. See Enter/Exit Controls for further details.

See the following JMU Policies for further guidance:

1310-Alternate Work Schedules


1342-Flexible Work Arrangements 




Face Masks/Cloth Face Coverings

The CDC recommends the use of face coverings when physical distancing is difficult to continuously maintain; however, wearing a face covering is not a substitute for physical distancing.

Face masks or face coverings must be worn by all staff and faculty working on campus when in the presence of others and in public settings (indoors and outdoors) where other physical distancing measures are difficult to maintain, e.g., common work spaces, meeting rooms, classrooms, etc. Appropriate use of face masks or coverings is critical in minimizing risks to others. Individuals can spread COVID-19 to others even if they do not feel sick.

Face masks or face coverings with respirator valves of any type that allow exhalation through the mask do not comply with this requirement. Face coverings should not display images or language that are inappropriate for work.

JMU will initially provide two cloth face masks for each staff and faculty member. An additional three masks will be provided once they are available from our suppliers. Cloth face coverings must only be worn for one day at a time and must be properly laundered before another use.

Cloth face coverings should:

      • Fit snugly but comfortably against the side of the face
      • Be secured with ties or ear loops
      • Be made of more than one layer of fabric that you can still breathe through
      • Be able to be washed and machine dried without damage or change to shape

Use and Care of Face Coverings

Putting on your face covering/disposable mask:

      • Wash your hands or use hand sanitizer prior to handling your face covering/disposable mask.
      • Ensure the face covering/disposable mask fits over your nose and under your chin.
      • Situate the face covering/disposable mask properly with nose wire snug against your nose, where applicable.
      • Tie straps behind your head and neck or loop around your ears.
      • Throughout the process, avoid touching the front of your face covering/disposable mask.

Taking off the face covering/disposable mask:

      • Do not touch your eyes, nose or mouth when removing your face covering/disposable mask.
      • When taking off your face covering/disposable mask, loop your finger into the strap and pull the strap away from your ear or untie the straps.
      • Wash your hands or apply hand sanitizer immediately after removing.

Taking care, storing and laundering face covering/disposable masks:

      • Keep your face covering/disposable mask stored in a paper bag when not in use.
      • Do not use your cloth face coverings more than one day at a time and wash it after each use. Properly launder cloth face coverings with regular clothing detergent before your first use and after each shift.
      • Replace cloth face coverings immediately if they become soiled, damaged (e.g. ripped, punctured) or visibly contaminated.
      • Do not use disposable masks for more than one day and place them in the trash after your work is complete or if it is soiled, damaged (e.g., stretched ear loops, torn or punctured material) or visibly contaminated.

When using a face covering at work, consider the following:

      • Use a face covering when in a vehicle with another individual.
      • Understand that a face covering may be removed if it impedes vision, if an employee has a medical condition or if it would create an unsafe condition in which to operate equipment or execute a task.
      • The face covering may be removed to eat or drink during breaks and lunch periods; however, at those times, practice physical distancing.
      • The face covering may be removed when driving alone or when you are isolated in a closed personal office.
      • JMU encourages the use of a face covering by all customers when they are conducting business.

Where feasible, visitors should be provided a face covering when they do not have their own. JMU will provide one box of disposable masks for each office suite. If a customer refuses to wear a face covering, departments should ask the customer to return at another time or determine if assistance can be provided while maintaining physical distancing. Departments must take all actions practical to provide the needed service using physical distancing practices. Staff, faculty, student and visitor safety should be the first priority in considering how to handle the situation.

Face Mask Training

Proper face mask use training and an associated handout can be found here:

Video of Proper Mask Usage

CDC Face Covering Guidelines

Exceptions for Face Coverings

Departments should also be mindful of students, customers, staff and faculty who may have a religious belief or medical condition that prevents them from wearing a face covering. There may be other physical distancing strategies that can be put in place. It is recommended that departments contact JMU HR Benefits to handle any needed exceptions for students, staff or faculty when a face covering is required in the workplace.

If there is a work assignment where a face covering may be considered a safety issue, the department must develop an alternative solution. No one should wear a face covering if it impedes their vision or creates an unsafe condition for operating equipment or executing a task. Individuals who are hearing impaired may also have difficulty communicating and lip reading if face coverings are used. If a face covering cannot be worn, physical distancing must be maintained using alternative solutions. Face shields may be worn.  It should be noted that continued physical distancing should be maintained when wearing any face covering since, according to the CDC, face masks and face shields are not a substitute for physical distancing.  It is not necessary to wear a face covering when working in an office behind closed doors.


Use of restrooms should be limited based on the size of the facility to ensure at least six feet of distance between individuals. Employees must wash their hands thoroughly afterward to reduce the potential transmission of the virus.


Physical distancing is a simple and very effective way to prevent the potential spread of COVID-19. In practice, this means:

      • Stay approximately six feet away from others as a normal practice.
      • Eliminate physical contact with others, such as handshakes and embracing coworkers, visitors or friends.
      • Avoid touching surfaces that are touched by others as much as possible.
      • Avoid anyone who appears to be sick or is coughing or sneezing.

Locations where physical distancing should be practiced include, but are not limited to, production lines, cafeterias, common areas, entrance/exit areas of work sites, meeting and conference rooms, and offices with multiple workstations. It is requested that JMU staff and faculty:

      • Occupy alternate urinals and restroom stalls to maintain separation of approximately six feet.
      • Avoid congregating in the restroom. Emphasize courteous behaviors and a needed awareness of others’ need to use the restroom.
      • To the extent possible, avoid touching doorknobs, faucets, paper towel dispensers, etc. with clean, bare hands. Use proper precautions and hand washing techniques.

Physical Distancing through Alternative Work Schedules and Use of Shifts

Supervisors should determine if operations could support the use of alternative work schedules and shifts. Where operationally feasible, departments should implement staggered shifts to reduce the number of staff and faculty coming, going or waiting in work areas at the same time. Alternate work schedules and shifts can aid housekeepers with the disinfection of the workplace.

Departments will need to identify schedules, shifts and how best to assign staff and faculty to each. Consider staggering schedules or shifts by at least 15 minutes. If employee start and end times are already staggered, supervisors should review facilities to ensure adequate separation exists, with the ultimate goal of avoiding groups of people waiting in a particular area.

Staggered work schedules can vary by location and operational needs. It is recommended that supervisors speak with staff and faculty to determine if there are concerns with personal travel modes such as carpools, mass transit or other factors that may influence work schedules.

While a department can require and establish work schedules/shifts, to the extent possible, supervisors should consider staff and faculty factors in schedule changes and communicate them with enough notification so people can make any needed adjustments.

During the start and end of shifts, employees should:

      • Avoid gathering when entering and exiting the work location.
      • Remain in their cars until their scheduled window of start time.
      • Maintain approximately six feet of space between each person while waiting in line to enter the work location.
      • Supervisors should consider placing tape on floors to mark off approximately six feet for individuals to stand apart, using a material that does not damage the floor or other surfaces.
      • Avoid touching any time keeping device (if used) or entry door handle with an exposed finger(s) or hand (if possible).
      • Avoid touching their face before they have had a chance to wash their hands.
      • Remain in their cars if there are long lines or inclement weather.
      • Wash their hands with soap and water or use hand sanitizer provided upon arrival and prior to departure.

Departments must also be mindful that some facilities may have normal business hours that are set by others outside of JMU. Discussion and coordination will be necessary to ensure staff and faculty are able to access buildings if schedules are adjusted beyond established building operating hours. Consideration should also be given to any impact a change in schedule may have on staff and faculty’s ability to access a building by use of a JMU ID.

Physical Distancing Between Floors

Staff and faculty who are physically able are encouraged to use the stairwells, as opposed to elevators, when transitioning between floors. Promoting this practice should be done in connection with regular cleaning and disinfecting of the handrails, doorknobs and other high-touch areas.

If elevators are used within a building, it is recommended that no more than three individuals be in an elevator at one time. This may vary depending on the size of the elevator, and staff and faculty are encouraged to use their discretion to maintain physical distancing including while waiting for an elevator. Consider posting such guidance outside of all elevators where feasible.

When in leased or rented facilities, discuss these practices and the display of any guidance posters with the building manager or coordinator.

Physical Distancing in Meetings / Conferences / Special Events

Evaluate all meetings, conferences and special events to determine if they can be postponed or handled virtually. Ensure faculty and staff follow the guidance provided on the most current Executive Order.

Limit in-person meetings whenever possible. If an in-person meeting is deemed necessary, implement the following protocols:

      • When in-person meetings need to occur, keep meetings as short as possible, limit the number of employees in attendance, and use physical distancing practices.
      • Meeting rooms must accommodate a physical distancing requirement of six feet of separation for everyone in attendance.
      • Where needed, temporarily remove tables, chairs or other items that limit the ability to ensure proper physical distancing.

Physical Distancing at Workstations

Whenever possible, arrange workstations to allow separation of approximately six feet between stations and consider arranging seating so that staff and faculty are not directly facing each other. If this condition cannot be met, consider alternative measures to mitigate potential exposure such as the following:

      • Staggered work shifts
      • Face coverings
      • Shields or physical barriers that may also be installed where practical and permitted, subject to state building code (Contact Facilities Management through your Building Coordinator).
      • Facilities Management must complete installation of any type of shield or barrier. It is critical that agencies assess all risk and safety hazards that may come from installation of any shield to avoid fire hazards and obstruction of egress. In addition, a plan needs to be in place to ensure any structure installed is properly cleaned and disinfected
      • Converting large meeting rooms into workstations to increase opportunities for physical distancing
      • Encouraging staff and faculty to clean and disinfect their own workspace multiple times a day, giving special attention to frequently touched surfaces such as computer keyboards, phones and desktops. JMU will provide the necessary cleaning supplies.
      • Discouraging staff and faculty from using co-workers’ phones, desks and other office equipment.
      • Reminding staff and faculty to avoid touching their faces and to wash their hands thoroughly with soap and water several times during their shift to reduce the risk of potential person-to-person infections.
      • Providing staff and faculty at worksites that serve the public reasonable time each hour to wash their hands.

Physical Distancing During Breaks and Meal Periods

Staff and faculty breaks and meal periods should be staggered when operationally feasible to limit the number of individuals in communal spaces at one time.

Departments should work with staff and faculty to develop staggered schedules for meal periods and breaks to accommodate physical distancing. Consideration must be given to staff and faculty with medical conditions that require specific break times. In addition to existing break rooms, staff and faculty are encouraged to use alternate sites for breaks, which may include their workstations, unoccupied meeting rooms, cars or outside space, if available and weather permitting. 


      • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place or after blowing your nose, coughing, sneezing or touching your face.
      • Use a hand sanitizer if soap and water are not readily available. Cover all surfaces of your hands and rub them together until they feel dry.
      • Avoid touching your eyes, nose, and mouth, and wash your hands after touching your face.


 Healthcare workers and others in high-risk areas should use gloves as part of Personal Protective Equipment (PPE). According to the CDC, gloves are not necessary for general use and do not replace good hand hygiene. Washing your hands often is considered the best practice for common everyday tasks.


Staff and faculty do not need to wear goggles as part of general activity on campus. 

Face shields are an acceptable alternative to a cloth face mask.  Physical distancing, continued hand washing and avoidance of face touching must be maintained when wearing any type of face covering including cloth masks or face shields. 


Housekeeping will continue to clean office and workspaces based on CDC guidelines. Additional care should be taken to wipe down commonly used surfaces.

Before starting work and before leaving any room in which they have been working, staff and faculty must wipe down all work areas with the disinfectant provided. This includes any shared-space location or equipment, e.g. copiers, printers, computers, audio visual, and other electrical equipment; coffee makers; desks and tables; light switches; doorknobs, etc.


If you are in a private setting and do not have on your cloth face covering:

      • Cover your mouth and nose with a tissue when you cough or sneeze. Then throw used tissues in the trash.
      • Use the inside of your elbow when you cough or sneeze if you do not have a tissue.
      • Immediately wash your hands with soap and water for at least 20 seconds.
      • Clean your hands with hand sanitizer if soap and water are not readily available.



Staff and faculty working in an open environment, should maintain at least a six feet distance from co-workers. If possible, have at least one workspace separating co-workers. All employees must wear a face mask or face covering at all times in a shared work space/room.

It is not necessary to wear a face covering when alone, in an office, with the door closed.

Departments should assess open work environments and meeting rooms to institute measures to physically separate and increase distance between staff, faculty, students, other coworkers and customers, such as:

      • Place visual cues such as colored tape or signs to indicate to customers where they should stand while waiting in line. Take care to avoid damaging floors)
      • Place one-way directional signage for large open work spaces with multiple through-ways to increase distance between people moving through the space.
      • Consider designating specific stairways for up or down traffic if building space allows.
      • If you work in an office, no more than one person should be in the same room unless the required six feet of distancing can be consistently maintained.
      • If more than one person is in a room, you must wear masks/face coverings at all times.
      • You must wear masks/face coverings when working in a reception/receiving area.
      • You must wear masks/face coverings when inside any JMU facility where others are present, including while walking in narrow hallways where others travel and in break rooms, conference rooms and meeting locations.

Communal Spaces

      • You should avoid direct contact with hard surfaces in communal areas, including refrigerators, microwaves, coffee pots, water coolers/fountains, chairs, tables, etc.
      • You are encouraged to use paper towels to touch any surface and use wipes to disinfect before and after every use.
      • You should clean communal spaces throughout the day. Consider having various staff and faculty sign up to wipe down the spaces they use, like a commonly used refrigerator or other appliances in the office.
      • You must determine if shared utensils, condiments and other like items need to be temporarily removed from shared spaces. 


No more than three people should enter an elevator at a time, so use the stairs whenever possible. When faculty and staff are using the elevator, they must wear a mask or face covering and avoid touching the elevator buttons with exposed hand/fingers, if possible. Staff and faculty must wash their hands or use hand sanitizer upon departing the elevator.


Convening in groups increases the risk of viral transmission. Where feasible, meetings should be held in whole or part using the extensive range of available virtual collaboration tools e.g. Zoom, WebEx, Microsoft Teams, telephone, etc.

In-person meetings should be limited to the restrictions of the Governor’s most recent Executive Order. Individuals should always maintain six feet of separation for physical distancing requirements. Departments should remove or rearrange chairs and tables or add visual cue marks in meeting rooms to support physical distancing practices between attendees.

While at work, staff and faculty are encouraged to communicate with colleagues and supervisors as needed by email, instant message, telephone or other available technology rather than face-to-face. You can also use a range of available collaboration tools, e.g. Zoom, WebEx, Microsoft Teams, Jabber, Slack, etc. 


Staff and faculty who handle and process mail should attempt to complete processing activities in well-ventilated areas. They should avoid touching their mouth, eyes or face when handling mail. Individuals may choose to wear gloves while handling mail. It is strongly encouraged that gloves be removed when they are not involved in mail-processing activities. 


Before and after eating, staff and faculty should wash their hands thoroughly to reduce the potential transmission of the virus.

If staff and faculty are dining on campus, they should wear their masks or face coverings until they are ready to eat, and then replace them afterward.

Eating establishments must meet requirements that allow at least six feet of distance between each customer, including lines and seating arrangements. Individuals should not sit facing one another. Staff and faculty are encouraged to take food back to their office area or eat outside, if this is reasonable for their situation.

The current summer operating hours for on campus dining options are:

Market 64 11:00 – 1:30 Monday through Thursday, closed on Friday

Chick-fil-A 10:00 – 1:30 Monday through Friday

Mr. Chips 8:00 – 2:00 Monday through Thursday, 8-12 on Friday

Java City Coffee (in Market 64) 8:00-1:30 Monday through Thursday, 8-12 on Friday

Staff and faculty eating in their work environment (break room, office, etc.) should maintain six feet distance between themselves. Individuals should not sit facing one another. Masks or face coverings should only be removed in order to eat, and then put back on. Departments should remove or rearrange chairs and tables or add visual cue marks in break rooms to support physical distancing practices between staff and faculty. Wipe all surfaces, including tables, refrigerator handles, coffee machines, etc. after use in common areas.


Staff and faculty who must take public transportation of any type, must wear a mask before entering the vehicle and avoid touching surfaces with their hands. Upon disembarking, individuals must wash their hands or use hand sanitizer as soon as possible and before removing their masks.


If travel is required for work, staff and faculty should ride alone in vehicles where operationally feasible. Staff and faculty who normally have multiple employees in the vehicle due to safety or work standards must wear masks or face coverings.

If the driver is alone throughout the trip, a face covering is not necessary. If more than one person is in the vehicle, all occupants must wear face coverings. Staff and faculty do not need to wear a face covering if it impedes their vision, if they have a medical condition or if it would create an unsafe condition in which to operate equipment or execute a task.

JMU recommends that staff and faculty limit stops when traveling between their home and their work location. Upon arrival at work and prior to departing, staff and employees should wash their hands as recommended.


Staff and faculty who travel to multiple JMU work locations or to other agencies should be reminded that they must follow the safety guidelines established for the specific worksite and agency.



All health plans offered to state employees and their dependents have EAPs. EAP counselors are available to assist staff and faculty with problems related to anxiety, depression and other possible concerns related to the COVID-19 pandemic.


Balanced Dukes is committed to supporting the overall health and wellbeing of all JMU employees. One of the five core areas of this initiative is Emotional Wellbeing. Visit the Balanced Dukes website for more information and resources to offer support, manage stress and enhance your resilience.



Departments and building coordinators should identify usable building access points. Supervisors should coordinate arrival and departure times of staff and faculty, where possible, to reduce congestion during typical “rush hours” of the business day. Staff and faculty arrival and departures should be scheduled in 30-minute increments to reduce personal interactions at building access points, elevator waiting areas, hallways, stairs/elevators, etc.

Once staff and faculty have been instructed to return to the workplace, they should report to work or depart work through the designated building access and at the designated time to limit the number of people entering and exiting buildings at any one time.

Contactless pickup and delivery arrangements should be established where possible.



      • Facilities Management will establish dedicated entrances and exits for each building where feasible.
      • Facilities Management will work with building coordinators to determine which doors may be kept open with doorstops to avoid unnecessary touching.
      • Facilities Management will work with building coordinators to determine if clear shielding/barriers are necessary due to high personal interaction.
      • Facilities Management will monitor air filters and building systems for optimal performance.
      • Facilities Management will provide a COVID19 signage PowerPoint file for use by all departments. All signage regarding COVID19 is required to use the template provided to ensure conformity.
      • Plexiglas style shields will be installed on classroom lecterns where possible. Building coordinators may request desktop shields as needed.


      • Housekeepers will clean classrooms, labs, and public restrooms three times each day: Twice during the day and once after classes have ended, prior to the next day.
      • Two one-hour time blocks have been incorporated into the academic schedule each day, reserved for cleaning.
      • Twice daily, housekeepers will clean and sanitize all high-touch surfaces such as stairwell handrails, water fountains, door entrance and exit handles, elevators, vending machines, and all other general-touch surfaces.
      • Hand sanitizer will be available at the entrance to each building, in every office suite as well as every classroom and lab.
      • Housekeepers will maintain a cleaning schedule verification sheet, located on the back of each classroom door. Housekeepers will sign the cleaning schedule, including the time and date of last cleaning.
      • A bottle of disinfectant and a cloth will be available in each classroom for faculty and students to clean their work area, study area, or desk between formal housekeeping services. Housekeepers will collect and wash cloths on a regular schedule.
      • Housekeepers will no longer clean white boards and chalkboards. This is a faculty responsibility. Appropriate cleaning supplies for white boards and chalkboards will be provided.
      • Housekeeping will clean individual offices and assigned spaces designated for personal/professional use twice a week instead of daily, allowing them to focus on sanitizing shared spaces. A bottle of disinfectant and a cloth will be available for each office so individuals may clean their work/study areas between formal housekeeping services. Housekeepers will collect and wash cloths on a regular schedule.
      • Staff and faculty will be prohibited from placing food items in their office trashcans. These items should be placed in a common area receptacle or taken home.
      • Faculty and staff may order quart bottles of hand sanitizer from Facilities Management for faculty and staff to use at their workstations. Please note that quantities are limited.
      • JMU will not assign housekeepers to individual buildings; however, they will work in teams. Their priority will be the disinfecting of public spaces, restrooms and classrooms.
      • Housekeeping will clean outdoor benches, tables and bus stops daily.


    • Faculty and staff should regularly clean frequently touched areas in their personal workspaces, including tables, desktops, light switches, phones, keyboards and mice.
    • For electronics, remove visible contamination if any is present. If the manufacturer guidance for cleaning electronic devices is unavailable, consider cleaning these surfaces with disinfectant spray provided by JMU. Apply sprays to paper towels rather than directly to electronics.
    • Dry surfaces thoroughly to avoid pooling of liquids.



Use this guidance if you feel you may have been exposed to COVID-19.

The timing of the potential exposure is important because people with COVID-19 are potentially contagious from 2 days prior to their symptoms starting to 8 days after symptom onset. If your exposure to such an individual is outside of these parameters, you have very low risk.

To assist determining your level of exposure and if you likely need quarantine, answer these three questions:

  1. Did I spend 15 minutes or more with this individual?
  2. Was I within 6 feet of this person?
  3. Did our interaction occur between 2 days prior to and within 8 days of their symptom onset?

A “yes” to all three means you should quarantine for 14 days.

A “no” to any of these questions means you would just monitor yourself for symptoms (Check temperature twice a day to watch for fever (100.4 F or above). Cough, or shortness of breath, chills, unusual headache, muscle aches, loss of the sensation to taste or smell, sore throat, or stomach and intestinal problems).

Inform your supervisor if you feel you have been exposed.


Employee Exposure Reporting Steps for Supervisors



Proper face mask use training and associated handout can be found here:

Video of Proper Face Mask Usage

CDC Face Covering Guidelines


Anti-Stigma training and associated handout can be found here:

JMU Avoid Stigma eLearning

COVID-19 Stigma Guide

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Published: Friday, May 29, 2020

Last Updated: Thursday, July 2, 2020

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