Frequently Asked Questions

COVID-19 Testing

 What is faculty/staff testing?

JMU is offering free COVID-19 testing for faculty and staff.

 When and where is faculty/staff testing?

Testing clinics will take place in The Union (Warren Hall 502) every Thursday from 8:00 a.m. – 9:30 a.m. and 3:30 p.m. - 5:00 p.m. beginning Feb. 18. Limited spaces are available each week.

 Who can participate in this testing?

We are offering free testing for faculty and staff, including graduate assistants. At this time family members are not eligible to participate in this testing.

 How do I sign up for a testing time?

Faculty and staff can view and sign up for the time slots by following these steps:


  1. Go to JMU Human Resources’ Full Slate sign-up found here:
  2. Click on “Faculty/Staff COVID Testing
  3. Select the desired date and time. (Appointments are scheduled in 30 min. increments. You may arrive at any point during that 30 min window).
  4. Fill out the required information. If you’ve previously registered with Full Slate, you can sign in
  5. Click “Schedule Appointment”


You should receive a confirmation email shortly after scheduling your appointment. If you do not, please contact Amanda Thomas at This email will provide you with the next necessary steps.

 What type of test is it?

These clinics will use the Abbott BinaxNOW COVID-19 Ag Card. The test is performed on a self-collected nasal swab. You can view how to collect the specimen at this link then view module #3. The BinaxNOW COVID-19 Ag Card is a type of test called an antigen test. Antigen tests are designed to detect proteins from the virus that causes COVID-19 in respiratory specimens such as nasal swabs. It is a reliable, highly portable tool for detecting active coronavirus infections.

Potential risks include possible discomfort or other complications that can happen during sample collection, which could include a possible nosebleed.

 What should I do to prepare for my test?

Review this video explaining the NAVICA Participant App. 

Download the NAVICA Participant app from the Apple App Store® or Google Play™, then follow these instructions:  

  • Create an account
  • Agree to the terms and conditions
  • Agree to the privacy policy
  • Enter your email address to receive a verification code
  • Click here for step-by-step instructions. 

 What should I expect at the testing clinic?

Arrive at Madison Union and take the elevator or stairs to the top floor. The testing is being conducted in the area that was formerly Madison Grill (Madison Union 502), located across the hall from the Madison Union Ballroom. Your testing will be conducted using an Abbott BinaxNOW COVID-19 Ag Card. This is the same test that was used for Entry testing. The test is performed on a self-collected nasal swab. You can view how to collect the specimen in module #3.

Please remember to social distance throughout your time at the testing site. The floor will be marked and we ask that all employees abide by these guidelines. It is important that you wear your mask.

 What if I test positive with the Abbott BinaxNOW COVID-19 Ag Card.?

1. Any JMU community member who tests positive for COVID-19 must stay in isolation. The duration of isolation is determined by the Occupational Health Nurse using guidance from the Virginia Department of Health (VDH).

2. Notify your supervisor. Your supervisor will advise you to go home or stay home.

3. Contact the University Health Center’s Occupational Health Nurse at (540) 568-3593 to notify them of your positive result and for further guidance.

4. Based on your health history, it may be recommended that you have a follow up PCR test to confirm a positive rapid test result. The Occupational Health Nurse will discuss additional testing options with you as necessary. Once you are notified of those results be sure to report the test results to your supervisor and your HR Benefits Specialist. Any medical information shared is highly confidential. According to the JMU Return to Workplace Guidelines, while these additional test results are pending, you should stay home in isolation and not come to campus until test results are received and you have fulfilled any isolation and/or quarantine requirements, unless other advice has been given by the Occupational Health Nurse.

5. Review the COVID-19 EXPOSURE AND TESTING section of the Return to Workplace Guidelines for further details.

6. Contact an HR Benefits Specialist 540-568-3593 to discuss leave options.

7. If you are able to work remotely, check with your supervisor to see if this accommodation can be approved.

 Who is staffing the testing clinics?

The University Health Center has trained a group of volunteers to staff the clinics. These staff members have completed the Abbott BinaxNOW COVID-19 AG Card training which shows competency in specimen collection, storage and handling, sample preparation, and test procedure for quality control and patient testing.

 How long will testing take?

If you have downloaded the Navica App prior to arriving, the testing process should take no longer than 5 minutes from start to finish. Your results are sent to you via the Navica App 30 minutes after the completion of the test, but you do not need to remain at the testing site to receive those. If you do not receive results in 30 minutes via the app, you will need to call Faculty/Staff Testing Coordinator at 540-810-2630. Remember to turn on notifications for the Navica App.

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