OnPlanU is a separate system from Madison Money Manager (M3). OnPlanU is used solely for setting up and paying via payment plans.

The installment payment plan operates as an automated electronic check or automated credit card charge processed on the monthly due dates (the fifth of each month). There is a 2.75% fee to use a credit card. There is no fee to use an electronic check.

A non-refundable enrollment fee of $30 per semester will be charged when you enroll in the plan. This will be charged each time you create a payment plan.

OnPlanU will charge a fee for bank payments returned for insufficient funds. Two missed installment payments will result in termination of the contract and the balance will be due immediately to the UBO. Late payment fees will apply.

Payment plans are only available for the fall and spring semester.

The first time a student or Auhtorized User goes to OnPlanU, an account will need to be created. Follow the steps below to setup your account.

1. Click the Create New Account button on the login screen.
2. You will be taken to a screen that asks if you are a current or former student. If you are a student then click yes. If you are paying on behalf of a student, click no (this will set you up as an authorized user on OnPlanU).
3. Next, you will be asked to enter your name, email, and password. This is your account, so if paying on behalf of a student, you still will want to enter your name, email, and password of your choice. Click the create button to submit.
4. You should receive an email shortly after which will ask you to verify your email.
5. After clicking verify, a new page will open asking you to login.
6. After logging in, you will enter your or the student's student ID number and the student's date of birth. Click next to continue.
7. Your account is now officially created and if plans are available, they will appear on the screen.

After logging in to OnPlanU, you will see payment plans available. Depending on the time of year you decide to sign up, you will be able to select from 5, 4, and 3 month options. Follow the steps below to setup your plan.

1. Click the purple select button under the monthly payment plan option you want. Make sure you are in the right semester as the $30 sign up fee per semester is non-refundable.
2. Under What's Your Plan, you will need to fill in the Balance For Plan field. Delete the 0.00 and add in the total you need to pay based on step 3 below.
3. If setting up a payment plan before the first bill is sent, you will need to estimate the total you need to pay, but don't worry, the University Business Office can adjust the total later if needed!
   1. To calcualte an esitmate, use our tuiton calculator, view the rates page to estimate total costs, or view the cost examples page to view breakdowns for a typical student.
      • Subtract any funds you are receiving from Financial Aid and other sources (external scholarships, 529's, other relatives, etc.) from your estimated costs to calculate the amount you should enter for the payment plan.
   2. Alternatively, if you are creating a plan after bills have been sent, you can use the amount due from your bill as your balance for the plan. However, still keep in mind any other sources that might lower what you actually need to pay.
4. Enter your total in the Balance For Plan box and check the installment schedule on the right to make sure it is calculating correctly. Click the continue button.
5. Add a payment method, either eCheck through your bank account or credit card. Note that credit cards will include a 2.75% service fee each time a payment is processed. Click the continue button to finalize and submit. Make sure you receive a confirmation email confirming your payment plan. 

Changing the Balance or Cancelling a Payment Plan:

If you need to adjust the balance on your payment plan or cancel the plan, you can do so by calling the University Business Office at 540-568-6505 during regular business hours or emailing ubo@jmu.edu. There is no way on OnPlanU to edit the balance yourself.

Changing the Credit Card/Bank Account on a Payment Plan:

If you need to change the credit card or bank account that is being used on a payment plan you can do so on OnPlanU by logging in and scrolling to your existing payment plan. On the payment plan, click the button that says Manage Auto Pay (located directly underneath the Balance Paid amount). You can view what is currently being used and add a new method if need be. Note, going to the Actions dropdown on the top right and clicking Manage Payment Methods will not allow you to add a new payment method, you can only delete ones that are no longer in use.