Alumni and former students can order their official transcript through the National Student Clearinghouse. No login is required.
If you stopped attending prior to fall 1995, your student record is in a format that is not compatible with electronic delivery. You will still order your transcript through the online ordering system but you will need to select either the pickup or mail delivery option.
Important Transcript Ordering Information:
Delivery Timeframe for Mailed Transcripts: https://nscsso.my.site.com/student/s/article/What-are-the-delivery-timeframes-for-mailed-transcripts
- James Madison University only releases official transcripts.
- Transcripts are processed at a cost beginning at $5.00 per transcript plus shipping and handling for mailed transcripts not using the US mail option. If you are choosing an expedited option, please know fees may have increased
- All transcript requests must be placed through our NSC online order system.
- If you are attempting to send a transcript to a specific JMU department, verify the recipient email prior to completing the request.
- The official transcript sent via mail delivery option may look slightly different from one that is printed directly at our office. The document is still official and authentic because it is printed on a special transcript paper with security features.
- All transcripts are processed within five business days of the receipt of the order.
- The National Student Clearinghouse website is accessible through Mozilla Firefox, and Internet Explorer (IE). You may experience compatibility issues using other browsers.
General Questions
If you receive a 403 ERROR when accessing Transcript Ordering, National Student Clearinghouse does block certain countries per the US governments’ guidance on security. You will need to email or call NSC customer service at, 703-742-4200 or servicewww@studentclearinghouse.org with your email, IP address and country. They can then attempt to unblock you so you may place an order.
If you attended JMU at any time prior to Fall 1995, your student record is in a format that is not compatible with electronic delivery.
Any student who has attended JMU since Fall 1995 may request to have a transcript sent electronically. Before ordering, contact the recipient to determine if they will accept an electronic transcript in their email.
You may purchase a UPS Label or USPS Certified Mail while placing your order through the National Student Clearinghouse. Be advised: Pursuing this option does NOT reduce processing time. All transcript requests are processed within five business days.
To obtain transcripts for the Apostille Seal, please complete the online request form via NSC. You will need to upload a document on the second page of the online request form, asking the transcript be prepared for the Apostille Seal. The Office of the Registrar will take the necessary steps to prepare the transcript and return it to you for your Apostille Seal application.
The National Student Clearinghouse is a third party vendor that is used to collect transcript order information. They deliver the order information to JMU, where we verify a student’s identity using the information supplied. The Clearinghouse does not capture the social security number (SSN) for transcript request purposes. Your academic record travels through the third party vendor only if you request an electronic transcript. The transcript is sent using a secure server and is protected behind a secure site accessible only by the intended recipients who must authenticate their identity with a username and password.
The information that is collected through the online request is used for fulfilling your transcript request only. It will not be used for any other purposes, unless you indicate so.
Transcript FAQs
You can order your transcript through the National Student Clearinghouse online ordering system. National Student Clearinghouse.
Transcripts are processed at $5.00 per transcript requested.
Once you are in the National Student Clearinghouse order site, you will look for the page “Select Transcript and Delivery Details”. You will choose “Myself” and the next screen will allow you to choose “Hold for Pickup”
You may purchase a UPS Label or USPS Certified Mail while placing your order through the National Student Clearinghouse. Be advised: Pursuing this option does NOT reduce processing time. All transcript requests are processed within five business days. If you are choosing an expedited option, please know fees may have increased.
You have the opportunity to provide your SSN if you do not remember your student ID.
Please provide the information to the best of your knowledge. You will be contacted if there are further questions.
Yes, you are required to provide a mailing address as well as an email address in case your record is not compatible with electronic delivery.
Do you need to send an attachment with your transcript? Scan and save your document as a PDF. Upload the PDF file when you request a transcript on National Student Clearinghouse website.
Only approved attachments will be sent with transcripts. (Examples of approved forms: LSAC, AMCAS, Professional Certification State Form, Common Application).
Only required transcript processing forms can be sent with the transcript. JMU staff will review each document before it is sent with the transcript. If the document is not required by the recipient, it will not be sent with the transcript.
You need to watch your unofficial transcript on MyMadison. Once your grades and/or degree are posted, you may order your transcript.
Yes, the electronic transcript is username and password protected even when saved to your computer.
Please see these directions.
If you need to obtain the Apostille Seal, please complete the online request form via NSC. You will need to upload a document on the second page of the online request form, asking the transcript be prepared for the Apostille Seal. The Office of the Registrar will take the necessary steps to prepare the transcript and return it to you for your Apostille Seal application.