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Pay for metered parking with your phone!

The free ParkMobile app makes it easy to find and pay for parking through your phone. 

Payment can be made through the ParkMobile app and via the mobile web app.

Download from the Apple storeGet it on Google PlayDownload from the Windows store

How it works

  1. Download the ParkMobile app, available on the AppStore, Google Play, or Windows Store, or those without a smartphone may use the mobile web app.
  2. Sign up with your email, license plate number, and a payment method.
  3. Once registered, you may begin to use ParkMobile immediately to pay on-the-go!

For more information, please visit the ParkMobile website.

ParkMobile Frequently Asked Questions

 What are the advantages of ParkMobile?

  • Contactless payment
  • Easy to register and use
  • Saves you time
  • Use the app’s suggested nearby zones to start parking quicker
  • Extend your parking session on-the-go
  • Save Favorite and Recently Used zones
  • Optional, customizable expiration notifications
  • Ability to view parking history

 What are the location codes for JMU?

JMU Location Codes
Duke Drive 71001
D2 Lot 71002
D3 Lot 71003
Forbes Meter Lot 71004
G Lot (Bookstore) 71005
Harrison Service Area 71006
Mason Street Deck 71007
Walnut Lane 71008

 How does the parking officer know I've paid by phone?

When you pay for your metered parking by phone, your space and parking time are automatically displayed on a handheld device used by the parking officer.

 What do I need to do if I receive a citation even though I used the ParkMobile app?

Although this is unlikely to occur, first review the copy of your ParkMobile receipt to ensure that the space, and time for which you paid matches the space where your vehicle was parked and is within the time indicated on your citation. If you paid for the wrong space number or if your time expired, pay the citation or you may follow the instructions on the citation to submit an online appeal. If the space and time paid match the information on the citation, provide your citation number and a copy of the ParkMobile receipt that was sent to your email address to the Parking Services via email at parkingservices@jmu.edu.

 Is it safe to use a credit card on the ParkMobile app?

Yes. Your credit card number and cardholder information are encrypted to the industry standard and no employee or user has access to any cardholder data.

 How much does it cost to pay for parking by phone?

You pay the stated parking rate for the lot where you parked plus a $0.30 transaction fee collected by ParkMobile for the convenience of using their service.

 Can I extend my session remotely if I need more time?

Because metered parking is intended for short-term use, you may only extend up to the maximum time allowed at that location. Example: You pay for 30 minutes and realize that you need more time. You may extend an additional 15 minutes, up to the 45-minute maximum.

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