During our summer hours, appointments must be made by calling (549) 568-6178 during our business hours. Thank you!

There is NO emergency room facility in the University Health Center.  In the event of a life-threatening emergency call (540) 568-6911 from on-campus or 911 from off campus.

What is MyJMUChart?

MyJMUChart is a secure online patient portal which gives students the ability to schedule or cancel appointments, receive secure messages from the University Health Center, access lab results and visit summaries, complete forms, access receipts and enter their medical and immunization history. The health center works to provide an open and inclusive atmosphere that respects our students’ identities.  Students can also edit their profile to include preferred name, gender and pronouns. We encourage students to talk openly with their healthcare provider so they can provide more individualized care.

Students sign in to MyJMUChart 

How to log on to MyJMUChart:

1. Navigate to MyJMUChart. Okta authentication is needed to access your account.
2. Log in using your JMU eID and password.
3. Complete the Okta authentication.

To schedule an appointment:

Online appointments available on the patient portal, MyJMUChart. 

If you have difficulty scheduling online, you may call 540-568-6178.

Parking is available in the Mason Street Deck. Please call to get a parking code at 540-568-6178.

Not sure if you need an appointment?  You have options:

• Check out the Self-Care Guides 
• Call the Nurse Triage

Rescheduling and Canceling Appointments

All appointments scheduled online or by phone can be canceled online. Any cancellation or rescheduling for Nutrition or Travel appointments must be made by calling the Health Center.

Please provide at least a one-hour cancellation notice, this includes rescheduling.

There is a fine for those who are late, do not show or do not provide the required cancellation notice.

**If the University is closed or delayed due to inclement weather, we will be on the University's schedule. If you have an appointment during that time, please reschedule using MyJMUChart or when the university opens call (540) 568-6178 option 2.**

To send or receive messages from your provider:

• Click on Messages tab 
• Find your provider's last name
• Works like email

To access more information about my condition: 

• Click on Education tab 
• Review any specific documents about your current condition or visit reason
• Also available here is self-care information for common symptoms experienced by college students

To review the treatment plan discussed at my visit: 

• Click on Visit Summary tab 
• Review the visit summary for the day you were seen 

To review my lab results:  

• Click on Lab Result tab 
• Review results from the day you were seen 

To submit a form: 

• Clinic on Forms tab 
• Choose the appropriate form to submit
• Examples include the Tb assessment form, STI screening form, PREP screening form, GYT form

To update my phone number and/or address: 

• Phone number and address changes must be submitted through MyMadison
• This information will be automatically transferred to your MyJMUChart

To get a copy of your bill: 

• Click on Statement tab
• Go to the appropriate date of service (the day you were seen in the office)