After reviewing your email using the Email Quality Checklist, you can request your email to be released.
Requests should be made at least one business day before the desired release date in case there are problems with the email. Your email release may be delayed if it does not meet the requirements outlined in the Email Quality Checklist. We will reach out to you with any questions we have prior to releasing.
If you are using iModules and sending to external (non @jmu.edu email) audiences
To request release, first look at the url of the email you are editing.
If there is "&gid=2" in the url as shown above, then please complete this Email Release Request form, specifying the EXACT email name you are requesting to release.
If the value is "&gid=7" then contact uaqa@jmu.edu to release your email.
If you have any questions, please contact the Digital Marketing Team.
If you sending from the Advancement business unit and are using Marketing Cloud
- Alert the Communications team by filling out this form.
- Request release from Digital Marketing using this form.
If you have any questions, please contact the Digital Marketing Team.
Hours of Operation:
Mon - Fri 8 a.m. - 5 p.m.
