Mission
The mission of Digital Marketing is to create, support, and encourage best-practices in delivering content via the web, email, mobile app, and podcast.
Vision
The vision of Digital Marketing is to be a comprehensive resource to University partners in order to increase communication efficiency and efficacy in JMU’s web, email, mobile app, and podcast channels.
Values
- Audience-focused
- Data-driven
- Standards-based
Staff
Randy Budnikas: Director of Digital Marketing
Resource to all JMU faculty/staff regarding questions or projects concerning the JMU Website (jmu.edu), JMU Email Marketing, or JMU Mobile Apps.
- Performs regular automated and manual tests on webpages to ensure quality.
- Performs advanced analysis of website and email marketing data.
- Approves and publishes changes to the Google Tag Manager configuration.
- Leads design initiatives for the jmu.edu website and JMU email marketing to ensure an effective experience for all consumers of JMU content.
- Ensures that all JMU websites adhere to the branding standards set forth by the Identity guide.
- Approves purchases of website domains.
- Sets up official JMU podcast feeds in the central JMU iTunes account.
- Manages the j.mu and beingthechange.org domains
- Creates and maintains short urls, qr-codes, and redirects
- Prioritizes and delegates projects and tasks to the Digital Marketing team.
Leigh Ayers: Digital Experience Engineer
Resource to all JMU faculty/staff to determine strategy and execution of effective email and web campaigns.
- For Email
- Assists with building strategic emails and writing email copy for select departments.
- Works with Advancement training staff to ensure JMU faculty/staff are learning email best-practices and systems.
- Analyzes outgoing emails for quality and brand consistency.
- Uses email analytics and research to increase email communication efficacy and interprets those analytics for JMU faculty/staff.
- Performs email A/B tests to learn audience behavior.
- Designs effective and flexible email templates.
- The Digital Experience Engineer does NOT do the following:
- Create, validate, or maintain lists (unless it is a special case)
- For Web
- Provides site-specific website analytics reports.
- Performs regular audits on high-priority websites, ensuring quality and efficacy.
- Performs routine maintenance tasks on web pages.
- Designs, builds, and maintains websites for select departments.
- Helps ensure that website owners adhere to JMU's brand guidelines and web best practices.
Need Help? Leigh holds regular working sessions. These sessions are most productive when you have a particular goal, project, or learning objective in mind. Learn more and schedule a session
Links
- Documentation:
- Presentations:
- Accessibility Guidelines
- Attention Economy (The)
- Best Practices
- Email Newsletters
- Icons and Usability
- Left Nav and Top Nav Research
- Moving from Spark to Articles
- Parallax Views
- Progressive Engagement
- Proper use of Color
- Psychology of Design
- SEO at JMU
- SEO Primer
- Under the Iceberg - The JMU Website
- Vertical Scan Research
- Web Engagement
- Website Redesigning
- What does Digital Marketing Do?