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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012


Leopard/ Snow Leopard (10.5/10.6)

Not sure of your operating system? Please look at How to find your OS page.

BootCamp, Parallels Support Statement

JMU Information Technology supports Mac OS X (10.5/ 10.6) Leopard/ Snow Leopard.
Boot Camp, VMFusion, Parallels, and dual-boot functionality are not supported.

 

FAQs

  1. Are you having problems with VPN running under Leopard?
  • Make sure Leopard is updated to 10.5.1 (Update by clicking on the Apple, About this Mac, Software Update).
  • Reinstall the VPN client from the Computer Downloads Page.

 

  1. How do I add a printer using the IP address in Leopard/ Snow Leopard ?

 

  1. How do I configure Leopard/Snow Leopard to my Exchange (Faculty/Staff) Email
  • The JMU Computing HelpDesk recommends the following:
    • Entourage 2008, Mac Mail (10.6, 10.7), and Outlook 2011.
  • Please use the Connecting to Exchange page to find out more.

 

  1. How do I use the Screen Sharing VNC Client?

 

Resources

Apple: About Leopard (10.5) support page

Apple: Leopard (10.5) Tech Specs page

 

Apple: About Snow Leopard (10.6) support page

Apple: Snow Leopard (10.6) Tech Specs page