Overview

Report technology security or abuse incidents to the JMU Information Technology Security team.

Who can use this Service?

All faculty, staff, students and affiliates.

How can I get this Service?

Email abuse@jmu.edu.

To report an email message, forward it as an attachment (see instructions in FAQ) to abuse@jmu.edu.

Where can I get Help/Support?

Email abuse@jmu.edu

FAQs

How do I forward a message as an attachment?

Student Dukes@jmu.edu email (Office 365 read in a browser)
Click new to open a new email message window.
Drag the message you want to forward into the body of the new message.
Fill out the subject line and send to abuse@jmu.edu.

Outlook Web Access (Employee Exchange email read in a browser)
Click new to open a new email message.
Click the icon in the top right corner of the message window to open the message in a separate window.

Report Abuse screenshot Outlook

Drag the message you want to forward into the body of the new message.
Fill out the subject line and send to abuse@jmu.edu.

Outlook 2013 or later (Employee Exchange email read in the Outlook Windows client)
Highlight message, click More in the Respond ribbon, then click Forward as Attachment

Macintosh Mail 
Right-click message and then click Forward as Attachment

Outlook for Macintosh 2016
Right-click message, click Forward As Attachment

Other email clients
Use Help or Google to find instructions

Why do I need to forward the message as an attachment?
Forwarding the message as an attachment provides more information that aids the investigation.

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