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Hardware
Purchases and repair

 

Learn more about buying a JMU-owned computer or a personal computer, JMU-owned setup, recommended minimum computer configurations, PDA’s, Smartphones and more.

Students

• Hardware Repair

  Do you need to have your computer repaired?  JMU PC Services offers warranty repair for Apple and Dell computers.

• Computer Purchases

  Are you interested in purchasing a new computer?  First, check to see what the recommended configuration is for your major.  Then, visit the JMU Bookstore to purchase your recommended system.

Faculty and Staff

Netbooks:

Netbooks are one of the latest trends in technology. A netbook is a less expensive (typically $300-$500), small, lightweight, lower-performance, reduced-featured laptop best suited for web browsing, web applications and software that does not require significant processing power. They are not intended to be a primary computer, but rather a complement to a desktop or full-featured laptop.
 
JMU IT recommends departments delay purchases of netbook units until we have an opportunity to test the recently released Dell 2100. The Dell 2100 is part of the Latitude series of computers that enables us to perform warranty repairs in the event of a hardware failure. Netbooks are available from several other manufacturers, but IT is not able to provide hardware support for these. We anticipate having our testing completed by mid-July and will send an update at that time.
 

• Hardware Repair

  Do you need to have your university owned computer or printer repaired?  JMU PC Services will repair your hardware for you.  PC Services will also perform warranty repairs on your personally owned Dell or Apple system.

• Computer Purchases

  Are you looking to purchase new computer equipment for your department? Computers can also be purchased for personal use. Interest free loans are available for qualifying faculty and staff members. To see what is available, check the current offerings from Dell and Apple.

• New Equipment Setup

  What needs to be done when your department receives a new computer or printer? Your equipment needs to be registered with an Equipment Service Number (ESN) and to have the software properly configured.

• PDA/Smartphone/Treo

  If you have a new PDA or Smartphone, check here to have it set up to sync with your calendar or email.

• Surplus Equipment Pickup

  Do you have excess or old computer equipment that you no longer need?  PC Services will pick up your equipment from you at no charge.

• Surplus Equipment Re-issue

  PC Services also redistributes computer equipment that has been turned in for surplus.  Check here for more information.  Surplus systems do not contain software, you will need to arrange to have the software installed.

• Hardware Upgrades

  Does your department want to upgrade existing systems? PC Services can upgrade your memory, hard drive, optical drive, etc... for you.

• Minimum Computer Specs

  Does your equipment meet the recommended minimum equipment configuration? JMU has minimum specifications for computer equipment to ensure that your computing needs are met.