Overview

JMU has concentrated its purchasing and support efforts around Dell and Apple products, including discounts and on-campus hardware warranty repair. 

Students can view recommendations at the Madison CyberZone at the JMU Bookstore.

Departments should make every effort to meet their computer needs with Dell and Apple branded products. If you need assistance configuring a Dell or Apple product to meet your departmental needs, contact Becky Helmick at 568-8083.

Who can use this Service?

JMU students, faculty and staff.

How can I get this Service?

Minimum specifications for new computer purchases:

PC

  • Processor
    • OptiPlex: 3.4 GHz Intel Quad Core i5
    • Latitude: 2.6 GHz Intel Dual Core i5
  • RAM
    • 8 GB
  • Operating System
    • Windows 10 Enterprise for JMU-owned computers
    • Windows 10 Professional for student-owned computers
  • Office Application
    • Microsoft Office 2016 Professional Plus for JMU-owned computers
    • Microsoft Office 365 ProPlus(Office 2016 applications) for student-owned computers

Mac       

  • Processor
    • 2.8 GHz Intel Core i5/i7 (1.6 GHz for Dual Core i5/i7 MacBook Air)
  • RAM
    • 8 GB
  • Operating System
    • macOS Sierra
  • Office Application
    • Microsoft Office 2016 for JMU-owned computers
    • Microsoft Office 365 ProPlus (Office 2016 applications) for student-owned computers


Minimum specifications for existing purchases:

PC

  • Processor
    • Optiplex: 2.4 GHz Intel Core i5
    • Latitude: 2.4 GHz Intel Core i5
  • RAM
    • 8 GB
  • Operating System
    • Windows 10 Enterprise for JMU-owned computers
    • Windows 10 Professional for student-owned computers
  • Office Application
    • Microsoft Office 2016 Professional Plus for JMU-owned computers
    • Microsoft Office 365 ProPlus (Office 2016 applications) for student-owned computers

Mac

  • Processor
    • 2.0 GHz Intel Core i5/i7 (1.6 GHz for Dual Core i5/i7 MacBook Air)
  • RAM
    • 8 GB
  • Operating System
    • OS X 10.12 (Sierra)
  • Office Application
    • Microsoft Office 2016 for JMU-owned computers
    • Microsoft Office 365 ProPlus (Office 2016 applications) for student-owned computers

Computer Recommendations for Incoming Students:
JMU Information Technology works with the Madison CyberZone at the JMU Bookstore to configure Apple and Dell computers that meet the needs of the JMU Academic Departments. Recommendations by Major are available on the Madison CyberZone site. 

Computer Replacement Statement for JMU Departments:

JMU Information Technology recommends that departments budget to replace computers with an Equipment Service Number (ESN) beginning with a “13” or lower. This is to ensure the computer has the ability to perform well with supported versions of operating systems and application software. Older computers may utilize unsupported versions of operating systems and application software that no longer have updates available and present a security risk to JMU’s computing environment and data. And, if out of warranty, these computers may not be deemed cost-effective to repair in the event of a hardware failure, impacting a department’s productivity. Requesting funding to replace computers does not guarantee that funding will be provided.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

Back to Top