Overview

WebEx is an online conferencing tool that allows you to meet with colleagues anywhere in the world using your internet connection and web browser. With WebEx, you can host virtual meetings online using audio and video, chat (IM) with others and conduct online presentations using screen sharing.

Who can use this Service?

JMU faculty/staff and students

How can I get this Service?

Students - login with your eID and password at jmudukes.webex.com.

Students can also access the Meeting Center; faculty or staff may invite students to participate events, training or support through other WebEx tools.

Students can host virtual meetings containing up to 8 participants. Share files, chat face-to-face using video, and share your screen to display professional virtualized presentations.

Faculty/Staff - login with your eID and password at jmu.webex.com.

Faculty and Staff can access and use 4 different tools, or “centers”:

Meeting Center: Faculty and Staff can host virtual meetings containing up to 1000 participants. Share files, chat face-to-face using video, and share your screen to display professional virtualized presentations.

Event Center: Support for up to 1000 participants. Host real-time online events on a large scale. Share files, presentations, and stream live video. Interact with participants using interactive features such as web-polling, Q&A, and chat.

Training Center: Deliver highly interactive training classes, online, using audio and video conferencing, screen sharing, breakout sessions, and hands-on learning labs. Testing, tracking and grading capabilities are included.

Support Center: Provide support for up to 5 users per session. Integrated high-quality video allows for real-time video chatting with audio. Allow support personnel to observe and troubleshoot software and system problems remotely. Reboot and reconnect to a user without losing your support session, even while in safe mode. Allow support technicians to take control of your screen to troubleshoot and diagnose problems quickly.

Where can I get Help/Support?

Information Technology Help Desk at (540) 568-3555 or helpdesk@jmu.edu

Faculty and Staff can contact Information Technology Training at (540) 568-8046 or ittraining@jmu.edu to join a WebEx class to learn more.  Signup in MyMadison using course number IT310.

Lynda.com to explore WebEx courses

FAQs

How can I get started with WebEx?

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